Senior Communications Manager – Corporate Services

Caterpillar Caterpillar · Industrial · Irving, TX +1

This role is not AI-related as it is a Senior Communications Manager position, not directly involved in building or shipping AI/ML models or systems. The core responsibilities involve strategic communication, advising senior leadership, and managing a global team within a corporate services context, which includes functions like IT, Finance, HR, and Legal. While Caterpillar is an AI company, this specific role does not focus on the AI/ML craft itself.

What you'd actually do

  1. Serve as the lead communications partner to the Chief Legal Officer, providing strategic counsel, message development, and end-to-end communications support across key priorities and enterprise initiatives
  2. Lead and develop a high-performing global communications team supporting Corporate Services (IT, Global Finance, Financial Products, Strategy, HR, and Legal), driving alignment, consistency, and impact
  3. Shape and execute integrated communications strategies across internal and external channels to support business priorities and enterprise initiatives
  4. Advise senior leaders on communications strategy, organizational change, and executive positioning, ensuring clarity and alignment with enterprise messaging
  5. Develop and deliver clear, compelling messaging on complex topics for a wide range of audiences, including employees, media, investors, customers, and government stakeholders

Skills

Required

  • Proven ability to proactively protect and strengthen corporate reputation, including leading communications strategy during high-risk, high-visibility issues and crises with sound judgment, speed and message discipline.
  • Expert ability to develop and execute integrated communication strategies aligned to business and enterprise priorities
  • Strong project management skills with the ability to lead multiple, complex initiatives simultaneously
  • Proven ability to advise and influence senior executives, including C-level leaders
  • Demonstrated success operating in a highly matrixed, global organization with an enterprise mindset
  • Exceptional ability to simplify complex, technical, or sensitive topics into clear, compelling messaging tailored to diverse audiences
  • Experience supporting communications related to corporate functions (e.g., Legal, HR, Finance, IT) or similarly complex environments
  • Experience leading and developing high-performing, global teams
  • Ability to foster collaboration, drive accountability, and build strong partnerships across functions
  • Ability to manage high-pressure, high-visibility deliverables with speed, accuracy, and sound judgment
  • Strong attention to detail coupled with the ability to maintain a strategic perspective
  • Demonstrated ability to build credibility and trust with senior leaders and stakeholders
  • Strong collaboration skills, with a diplomatic, solutions-oriented approach

Nice to have

  • Bachelor’s degree in communications or related field
  • 10 or more years of progressive communications experience
  • Experience managing teams

What the JD emphasized

  • high-risk, high-visibility issues and crises
  • high-pressure, high-visibility deliverables
  • high-visibility situations