Senior Communications Specialist - Resource Industries Sales, Services & Technology Division

Caterpillar Caterpillar · Industrial · Tucson, AZ +2

This role is for a Senior Communications Specialist in the Resource Industries Sales, Services & Technology Division at Caterpillar. The primary focus is on developing and executing communication strategies, supporting senior leaders, and managing communication plans to drive business objectives. While the role mentions "digital solutions and technology" and analyzing "communications metrics to refine strategies," it does not involve the core craft of building or deploying AI/ML models or systems. The use of AI tools is not specified as a core requirement or focus.

What you'd actually do

  1. Develop and execute actionable communication strategies to drive collaboration, deepen understanding and generate excitement for Resource Industries’ solutions and services.
  2. Inspire senior leaders and business partners to embrace effective communication solutions, including storytelling, leaders as communicators and change management
  3. Work across a large, matrixed organization to develop, own and execute comprehensive communications plans that drive business objectives of key leadership and segment partners.
  4. Collaborate with the extended communications network to uphold a proactive editorial strategy, bringing stories to life through written, visual and verbal communications
  5. Analyze performance: Monitor communications metrics to refine strategies and continuously improve engagement.

Skills

Required

  • College or university degree in communications, marketing, or a related field and/or considerable job-related experience in corporate communications with proficiency in digital communication tools such as the Microsoft Office Suite
  • Strong organizational skills with the ability to plan, prioritize and execute multiple projects independently and with urgency
  • Big picture thinking and planning; ability to apply organizational acumen and align messaging and deliverables to key business objectives and strategies
  • Excellent listening, verbal and written communication skills; skilled at simplifying complex ideas, anticipating stakeholder needs and adjusting messaging to drive clarity and alignment
  • Strong content creation skills and the ability to edit for various audiences
  • Outstanding relationship management; skilled at establishing and maintaining trust with customers, clients, peers and vendors
  • The skill to identify, assess and mitigate communication-related risks, such as reputational damage or internal misunderstandings.