Career Area:
Product Support
Job Description:
**Your Work Shapes the World at Caterpillar Inc. **
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
IT IS YOUR TIME!
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
**Important: **
- Don’t forget to include a resumé in English in your profile in Workday
- **Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status. **
We are looking for a highly skilled and experienced professional to join our team as a Condition Monitoring Advisor. This is an exciting opportunity for someone with background in mining, construction or waste handling equipment, whether through hands-on support, fleet management, or equipment monitoring/testing.
In this role, you’ll work directly with fleet managers, dealers, and customers to help maximize machine availability, reduce total cost of ownership (TCO), and minimize unplanned downtime.
Unlike traditional engineering roles that often remain behind the scenes, this position puts you at the forefront - engaging with real-world operations and seeing the direct impact of your work.
Whether you're an engineer ready to move beyond the design phase or background as a hands-on technician looking to expand your influence, this is your opportunity to step into a customer-facing role where your expertise truly matters. You'll leverage your deep understanding of equipment and systems to transform raw data into meaningful insights—monitoring asset performance, identifying issues, and driving real-world decisions. Your contributions will directly enhance operational reliability and efficiency, making a visible and lasting impact on the teams and customers you support.
What you will do:
- Monitor Machine Health: Oversee the condition of 100–150 Caterpillar machines by integrating and analyzing extensive, multi-source datasets across the five elements of condition monitoring: SOS fluid analysis, product link/VIMS data, inspection reports, backlog management, and site conditions. Utilize advanced analytics and machine learning models to detect subtle patterns, predict failures, and generate actionable insights for optimized asset performance.
- Analyze & Correlate Data: Aggregate and correlate data from all five condition monitoring elements to identify trends, detect issues early, and prioritize actions using enabling software tools and systems. Leverage not only near real-time data but also extensive historical records to identify long-term trends and recurring issues. Employ advanced analytics and machine learning models to detect subtle patterns and predict failures, while correlating findings with global fleet data to benchmark performance, uncover emerging risks, and validate insights across diverse operating environments. Address the complexities of data integration, variable site conditions, and equipment configurations to generate actionable insights for optimized asset performance.
- Provide Expert Recommendations: Deliver actionable equipment recommendations by way of purpose-built Caterpillar software tools to Caterpillar dealers and customers to enhance machine health, maximize uptime, and increase customer value.
- Reporting & Communication: Send Condition Monitoring recommendations using custom software tools and verbal updates to customers and dealers. Provide clear, data-driven insights and recommendations.
- Customer & Dealer Engagement: Lead regular meetings with customers, Caterpillar dealers, product groups to review equipment performance and contribute to action plans.
- Consultative Relationship Building: Act as a trusted advisor to dealers and customers, fostering collaborative relationships and supporting equipment management strategies.
- Subject Matter Expertise: Develop and maintain deep expertise across all five condition monitoring elements, monitoring tools and processes.
- Leverage Analytics: Identify new analytics to accelerate issue detection, support proactive maintenance, and improve overall fleet performance.
What Skills you will have:
Service Excellence: Hands-on experience in Product Support or Engineering roles. Background includes working as a service representative, reliability engineer, technician, mechanic, or technologist. Familiarity with Caterpillar’s products and processes is a plus.
Problem Solving: Extensive experience in identifying and troubleshooting machine issues. Working knowledge of engines, power train, hydraulic systems, Product Link™, VIMS, inspection process, equipment lifecycle planning, S•O•SSM Services, and the Service Information System (SISweb).
**Consulting: **Awareness in predictive maintenance, reliability engineering, and collaboration with peers.
**Data Gathering & Analysis: **Experienced in planning and executing tests, analyzing results, and delivering actionable recommendations. Proven background in condition monitoring, test/validation engineering, field follow of OEM equipment or on-hand troubleshooting/repair.
**Decision Making and Critical Thinking: **Strong analytical skills with the ability to assess complex situations and make informed, effective decisions using structured tools and sound judgment.
**Customer Focus: **Deep understanding of customer-centric values and practices. Skilled at aligning business decisions with customer needs and satisfaction, and leveraging those insights to develop customized solutions that drive value.
**Effective Communications: **Excellent verbal and written communication skills. Proven ability to collaborate with cross-functional teams and stakeholders, clearly convey technical and non-technical information, and adapt communication styles to suit different audiences.
**Relationship Management: **Proven ability to build and maintain strong relationships in customer-facing roles. Comfortable working directly with dealers and customers to ensure satisfaction and long-term partnerships.
**Basic requirements: **
- Mechanical Engineer, Electrical Engineer, Mining Engineer or any engineering degree related to the field.
- Advanced English
Additional information: This position requires the candidate **to work full-time at Belo Horizonte, Piracicaba or **São Paulo
Relocation assistance is available for this position. This position will require up to 10% travel. Sponsorship is not available.
Some of the offered benefits:*
·Medical plan
·Dental plan
·Medicines reimbursement
·Psychological, Legal, Social and Finance Support Program
·Private pension plan
·Profit share
·Meal assistance
·Christmas basket
·Transportation
·Life and personal insurance
·Extended maternity and paternity leave
·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels (www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html
#LI
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
April 29, 2026 - May 17, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community.