Senior Consultant - Finance Operate - Senior Consultant - Servicenow Platform Lead

Senior Consultant and ServiceNow Platform Lead responsible for protecting and advancing the critical delivery infrastructure that powers Offering delivery portal. This role involves serving as the authoritative voice on ServiceNow architecture, advising on platform decisions, designing and implementing workflow orchestration, integrations, and configurations, and ensuring production-grade quality, security, and performance.

What you'd actually do

  1. Serve as the ServiceNow subject matter expert for the Finance Operate Platform, advising on architectural decisions across Offering delivery portal workflows, integrations, and configurations.
  2. Design and implement workflow orchestration, intake management, approval flows, exception handling, SLA tracking, and client governance capabilities on ServiceNow.
  3. Define and enforce modular, reusable workflow components, integration patterns, and configuration standards to accelerate future engagements.
  4. Partner with the onshore AI/Automation Architect and offshore ServiceNow Developer to align platform direction and deliver against the integration roadmap.
  5. Lead ServiceNow development and configuration for Offering delivery portal features, ensuring production-grade quality, security, and performance.

Skills

Required

  • ServiceNow development
  • ServiceNow architecture
  • workflow configuration
  • integration design
  • ServiceNow APIs
  • Agile delivery practices
  • version control
  • testing
  • CI/CD

Nice to have

  • ServiceNow Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • managed services implementation
  • Finance Operate context
  • SLA management
  • operational dashboards
  • client governance workflows
  • Record-to-Report
  • Treasury
  • FP&A

What the JD emphasized

  • ServiceNow development and architecture
  • ServiceNow APIs, integration frameworks, and data platform connectivity
  • advise senior stakeholders independently