Senior Consultant - Global Business Services (GBS) - Strategy

Strategy, Growth, and Transformation | Functional and Operational Strategy and Transformation

Same job available in 12 locations

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Position Summary

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.

Recruiting for this role ends on 5/31/2026.

Work you’ll do:

As a GBS Senior Consultant, you will support the execution of projects around the strategy, design, and implementation of creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies, and organizational agility. In this role, you will own deliverables that architect and guide strategies and transformation programs that enable growth and value creation by driving innovation into core business operations, standardizing and simplifying the way work gets done, and optimizing service delivery models.

You will be responsible for owning work products and activities that drive business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Consultant, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.

Key areas of focus include:

Project and Sales Opportunities Support
Strategic Planning and Execution
Operating Model Structures and Governance
Customer Experience Design
Process Design and Optimization
Storyboarding and Communication
Stakeholder Management
Change Management
Team Collaboration and Coordination

The team:

Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO, CAOs and other executive stakeholders’ agendas. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.

Qualifications:

Required

Bachelor’s degree from an accredited university in business, engineering, information systems, or a related discipline
4+ years of relevant consulting or industry experience specifically within Shared Services, Outsourcing, Offshoring, or back-office functional optimization
Demonstrated experience in service delivery model strategy, design, implementation, and optimization for multi-functional or single-function entities
Knowledge of multiple GBS (Global Business Services) pillars, including but not limited to HR, IT, Finance, Procurement, Commercial Operations, or Legal
Hands-on experience using data visualization tools such as Tableau or Power BI
Familiarity with ServiceNow, Salesforce, or comparable customer-oriented workflow platforms
Exposure to ERPs and understanding of their role in enabling GBS operations
Experience with digital transformation, AI, and automation technologies as applied to GBS operations, including current and emerging use cases for AI in GBS
Proven financial modeling/analysis and business case development skills, with high proficiency in Microsoft Excel
Demonstrated ability to create storyboards and presentations for diverse audiences, including at the executive level
Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve

Preferred

Strong critical thinking, analytical, and problem-solving skills
Outstanding interpersonal, team-building, and communication abilities: both oral and written
Demonstrated integrity, initiative, creativity, and passion in professional settings
Ability to work effectively in fast-paced, dynamic, and ambiguous environments; manages multiple priorities seamlessly
Capable of working independently, influencing stakeholders, and providing leadership to diverse, multi-disciplinary teams
Possesses executive presence along with advanced leadership skills
Experience with process improvement methodologies (e.g., Lean, Six Sigma)
Certifications in change management methodologies (e.g., Prosci, ADKAR) are a plus
Prior experience in Business Process Outsourcing vendor selection
Ability to effectively translate technology functionality into business process improvements
Prior experience in developing proposals
MBA or advanced degree is highly desirable

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,950 - $218,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

**Recruiting tips**

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**Benefits**

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

**Our people and culture**

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

**Professional development**

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see [https://www.deloitte.com/us/about](https://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. **Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers**

Requisition code: 313179

Job ID 313179