Senior Consultant - Patient Portal & Digital Engagement Solutions

Oracle Oracle · Enterprise · United States

This role focuses on implementing and optimizing digital patient engagement solutions within healthcare organizations, including patient portals, online scheduling, and telehealth. While the role mentions AI-enabled experiences and innovations, its core function is the implementation and strategic consulting around existing digital health technologies, not the direct development or research of AI models.

What you'd actually do

  1. Serve as a trusted advisor to healthcare clients throughout implementation, optimization, and modernization initiatives
  2. Lead discovery sessions, workflow assessments, and strategic design conversations focused on patient engagement and digital access solutions
  3. Lead implementation and configuration activities supporting Oracle Health Gen 2 modernization initiatives and patient engagement platforms
  4. Manage or support multiple client engagements and project deliverables simultaneously
  5. Develop and deliver client training programs, workflow documentation, operational readiness materials, and adoption strategies

Skills

Required

  • Healthcare consulting or healthcare IT experience
  • Implementing or supporting patient portal technologies
  • Understanding of healthcare workflows, patient access operations, and patient communication processes
  • Lead conversations across both technical and operational stakeholders
  • Executive communication, presentation, and stakeholder management skills
  • Solutions-oriented mindset
  • Balancing multiple priorities
  • Bachelor’s degree in Healthcare Administration, Information Systems, Computer Science, or related field
  • 5+ years of healthcare consulting, healthcare IT, or patient engagement solution experience
  • Knowledge of healthcare interoperability standards and integrations (HL7, FHIR, APIs)
  • Analytical and problem-solving abilities
  • Willingness to travel as needed

Nice to have

  • Experience with Oracle Health / Cerner Millennium solutions
  • Experience with digital health, patient engagement, or consumer healthcare platforms
  • Knowledge of HIPAA, healthcare privacy, and security requirements
  • Project management experience or certification

What the JD emphasized

  • AI-enabled healthcare experiences
  • AI-enabled healthcare innovations