Senior Consulting Engineer - Singapore

ClickHouse ClickHouse · Data AI · Singapore · Support Services

Senior Consulting Engineer role at ClickHouse, focusing on providing consultative support, project engineering, and technical oversight to enterprise customers. The role involves architecture, integration, implementation, performance testing, and assisting with L1-L3 support cases. It also requires collaboration with Product Management and Engineering, content development, and potentially mentoring.

What you'd actually do

  1. Serve as a team member on customer projects, focusing on design, architecture, integration, implementation, and documentation. This includes research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling.
  2. Provide case-initiated consultative support to strategic users, customers, and prospects, assisting with implementation, onboarding, production launches, and Proof of Concepts (POCs).
  3. Provide architectural, technical, and migration assistance, including hands-on tasks.
  4. Work as a member of the Support Team, handling L1 to L3 cases and communications when not actively assigned to customer projects.
  5. Partner closely with ClickHouse Product Management, Engineering, and Sales to contribute to the product roadmap and account plans.

Skills

Required

  • Professional Services experience
  • Support experience
  • Technical Accounts Management experience
  • Engineering/SRE experience
  • Project Management experience
  • Distributed database management systems (DBMS) implementation, operation, and support
  • OLAP
  • Cloud/SaaS platforms
  • Distributed systems software engineering
  • Linux/Unix
  • Kubernetes
  • System or Network Administration
  • Big data
  • Public cloud provider expertise (AWS, GCP, Azure)
  • Infrastructure as a service (IaaS) offering knowledge

Nice to have

  • ClickHouse experience
  • OSS and open-source technologies
  • Data pipelines (Kafka, Kinesis, Spark, RabbitMQ)

What the JD emphasized

  • 5+ years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS").
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.