Senior Content Designer

Roblox Roblox · Consumer · San Mateo, CA · Creative

Roblox is seeking a Senior Content Designer to shape the content strategy and UX writing for user-facing products, focusing on safety and product voice. This role involves collaborating with cross-functional teams to create engaging content, build content design systems, and advocate for the Roblox voice, ultimately improving player and creator experiences.

What you'd actually do

  1. Collaborate with cross-functional partners to create and refine UX content for our Safety products and features.
  2. Ensure our products and features are valuable, understandable, and easy to use, drastically increasing our quality bar for craft and execution.
  3. Contribute to building and maintaining content guidelines, ensuring consistency in voice and tone, terminology, and style across the platform.
  4. Work closely with the design team to integrate content strategy, best practices, and systems throughout the product design process.
  5. Define how we work. Drive team collaboration, culture, and process, working most closely with Research and product design throughout the design and development process.

Skills

Required

  • 5+ years' experience in content design, UX writing, content strategy, or a related field.
  • A strong portfolio showcasing a variety of content design work, including user interface copy, microcopy, and style guides.
  • Experience in providing content strategy for sensitive user experiences that require deep review by cross-functional partners from legal, civility, marketing, and localization perspectives.
  • Experience collaborating with and influencing a vast variety of cross-functional peers and stakeholders (e.g., product managers, data scientists, product designers, researchers, engineers, policy, localization, communications, and marketing).
  • A solid understanding of UX principles, information architecture, naming and taxonomies,and user-centered design.
  • Excellent communication skills and the ability to clearly present your work to stakeholders.
  • Bachelor's degree in English or another language, Communications, UX, HCI, or equivalent practical experience.
  • A proactive mindset with the ability to self-manage and succeed in a fast-paced, evolving environment.

Nice to have

  • Passion for our Roblox core values: respect the community, we are responsible, take the long view, and get stuff done.

What the JD emphasized

  • content strategy
  • UX writing
  • content design systems
  • voice and tone
  • content guidelines
  • user-centered design
  • content design