Senior Customer Account Executive

Tailscale Tailscale · Enterprise · Denver, CO · Hybrid · Sales

Senior Customer Account Executive responsible for expanding and renewing current customer accounts by identifying additional use cases, educating clients on new features, and ensuring successful adoption of Tailscale. This role involves building a pipeline, owning upsell and renewal targets, and collaborating with Solutions Engineering, Customer Success, Support, Marketing, and Product teams. Requires 2+ years of closing experience in an AE or AM role, experience with developer/technical products, and a track record of meeting quota.

What you'd actually do

  1. Become an expert in how Tailscale helps our customers
  2. Build a credible pipeline every quarter by engaging with clients on upsells and renewals
  3. Own an upsell and renewal number across your accounts
  4. Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
  5. Generate short-term results while maintaining annual pipeline coverage

Skills

Required

  • 2+ years of closing experience in an AE or an AM role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients

Nice to have

  • A strong desire to join a high-growth software startup

What the JD emphasized

  • closing experience
  • technical products
  • senior managers and executives
  • meeting and exceeding quota
  • Sales Engineering team
  • customer success team