Senior Customer Engineer, National Security, Google Public Sector

Google Google · Big Tech · Reston, VA +2

Customer Engineer for Google Public Sector, focusing on government and education clients. This role involves partnering with sales teams to understand customer needs, develop cloud solutions, conduct proofs of concept, and troubleshoot technical issues. It requires expertise in Google Cloud products, including those related to sensitive data processing and analysis, and experience with air-gapped environments and generative AI capabilities.

What you'd actually do

  1. Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
  2. Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
  3. Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.
  4. Perform keyboard work with specialized equipment in the Google Distributed Cloud (GDC) connected and GDC air-gapped product family.

Skills

Required

  • Deploying air-gapped software
  • Working on air-gapped networks
  • Classified deployments of hardware, software, and generative AI capabilities
  • Engaging with and presenting to technical stakeholders and executive leaders
  • Security concepts (encryption, identity management, access control)
  • US Citizen
  • Top Secret/SCI security clearance with current polygraph

Nice to have

  • Software and cloud based compliance requirements (FedRAMP, CMMC)
  • Migrating applications and services to cloud platforms
  • Networking concepts (SDN, routing, VPNs, load balancers, firewalls)
  • Prospecting, building, and maintaining customer relationships
  • Building Greenfield territories in government accounts

What the JD emphasized

  • Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information.
  • 10 years of experience in deploying air-gapped software and working on air-gapped networks with classified deployments of hardware, software, and generative AI capabilities.
  • Must possess an active Top Secret/SCI security clearance with current polygraph.