Senior Customer Program Manager - Gen AI Software Solution

NVIDIA NVIDIA · Semiconductors · Santa Clara, CA +1 · Remote

This role is for a Senior Customer Program Manager at NVIDIA, focusing on the development and implementation of Generative AI Software Solutions for OEMs. The position involves managing end-to-end project lifecycles, leading multi-functional teams, and ensuring successful delivery of AI solutions. While the role interacts with Gen AI technologies like RAG and NIM, the core responsibility is program management rather than direct AI/ML model development or research.

What you'd actually do

  1. Lead all aspects of the end-to-end lifecycle of NVIDIA Gen AI Software Solution projects, from inception to deployment across multiple OEMs throughout the definition of a framework that contemplates all aspects from design, development, validation and deployment.
  2. Collaborate with internal and external partners to gather requirements, set project goals, and maintain clear communication throughout the project lifecycle.
  3. Lead multi-functional teams of Infrastructure and Software engineers, Product managers, encouraging a collaborative and innovative work environment.
  4. Provide technical guidance and support to the team, ensuring alignment to standard methodologies in Gen AI Software Solutions development and validation across OEM and our ecosystem partners.
  5. Identify potential risks throughout the execution of the program, and develop mitigation strategies to ensure project success.

Skills

Required

  • 12+ years overall experience
  • 5+ years of experience in Gen AI Software and Solutions Project Management
  • Proven experience managing complex software projects with multi-functional teams
  • Strong understanding of Generative AI technologies including RAG, NIM and their applications
  • Excellent communication and interpersonal skills
  • Proficiency in project management tools and methodologies (Agile, Scrum, etc.)
  • Ability to analyze and solve sophisticated problems

Nice to have

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

What the JD emphasized

  • Gen AI Software and Solutions Project Management
  • AI/ML solutions supporting external customers
  • managing complex software projects with multi-functional teams
  • Generative AI technologies including RAG, NIM and their applications