Senior Customer Solutions Engineer

Google Google · Big Tech · New York, NY +1

This role is for a Senior Customer Solutions Engineer at Google, focusing on technical implementation, optimization, and solutioning for top advertiser and publisher customers. The engineer will adapt existing solutions into globally scaled ones, manage their lifecycle, and provide guidance on ad products and technologies. While experience with Machine Learning is preferred, the core of the role is in engineering and scaling customer-facing solutions within the ads domain, not in building AI models themselves.

What you'd actually do

  1. Collect requirements, provide guidance, and best practices to apply to ad products and technologies.
  2. Engineers the proactive scoping, designing, and building of a series of solutions and best practices at a global level to be reused by customers, sellers, partners.
  3. Leverage engineering skills to adapt existing bespoke ads solutions created by regional teams into globally scaled solutions that can support thousands of customers.
  4. Own a solution life cycle from discovery, to launch, managing maintenance bugs and feature requests, as well as deprecation for a portfolio of scaled solutions.

Skills

Required

  • client-side web technologies
  • coding with programming languages
  • troubleshooting technical issues

Nice to have

  • Machine Learning and building solutions
  • database technologies
  • cloud technologies
  • systems experience