Senior Data Center Support Services Technician - Washington Vets to Tech (wav2t)

Oracle Oracle · Enterprise · Salt Lake City, UT +1

This role is for a Senior Data Center Support Services Technician who will be responsible for troubleshooting and resolving server, network, and facilities issues in Oracle's data centers. The position requires successful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T) and relevant certifications, with 0-1 years of experience in IT infrastructure or related roles.

What you'd actually do

  1. Leverage your WaV2T practical training and CompTIA certifications to install, maintain, and optimize server and network hardware.
  2. Respond to and triage incidents affecting facility or IT operations using your operational prioritization and incident response training.
  3. Diagnose and repair servers and networking equipment in accordance with Oracle’s and industry best practices.
  4. Serve as a technical liaison, communicating clearly with technical and non-technical teams.
  5. Manage inventory and logistics, ensuring accurate record-keeping of assets and spare parts.

Skills

Required

  • Successful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification (or equivalent military technical training/work experience).
  • 0-1 years’ experience in IT infrastructure, military communications, electronics, or data center support roles (including experience gained during military service).
  • Proficiency in troubleshooting servers, networking devices, and IT equipment—enhanced by hands-on labs and real-world scenario training.
  • Knowledge of data center operations, including electrical, cooling, airflow management (hot aisle/cold aisle), and commissioning rack equipment.
  • Strong skills in structured cabling (fiber and copper) and inventory management.
  • Understanding of systems administration (Linux and/or Windows, command line), core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP), networking fundamentals (DNS, TCP/IP), and IT hardware concepts (RAID, SAN, x86, SCSI, FC, Ethernet, remote management tools).
  • Physically able to lift up to 25kg and work in confined or elevated settings.
  • Must be located near or willing to relocate to Salt Lake City.

Nice to have

  • Academic Computer Science certificate (18 college credits) via WaV2T/Saint Martin’s University.
  • Experience with incident response, escalation, and change management in a technical setting.
  • Exposure to professional development activities like resume building, LinkedIn optimization, and mock interviews.

What the JD emphasized

  • Server and Cloud Application: Data Center Technician Pathway
  • CompTIA Tech+
  • 0-1 years’ experience