Senior Data Center Support Services Technician - Washington Vets to Tech (wav2t)

Oracle Oracle · Enterprise · Phoenix, AZ +1

This role is for a Senior Data Center Support Services Technician who has completed the Server and Cloud Application: Data Center Technician Pathway (WaV2T) and possesses CompTIA certifications. The technician will be responsible for installing, maintaining, and optimizing server and network hardware, responding to and triaging incidents, diagnosing and repairing equipment, managing inventory, and performing structured cabling. The role requires participation in 24/7 shift rotations and adherence to compliance and safety regulations. It is an entry-level to mid-level engineering role focused on physical data center operations and IT infrastructure support.

What you'd actually do

  1. Leverage your WaV2T practical training and CompTIA certifications to install, maintain, and optimize server and network hardware.
  2. Respond to and triage incidents affecting facility or IT operations using your operational prioritization and incident response training.
  3. Diagnose and repair servers and networking equipment in accordance with Oracle’s and industry best practices.
  4. Serve as a technical liaison, communicating clearly with technical and non-technical teams.
  5. Manage inventory and logistics, ensuring accurate record-keeping of assets and spare parts.

Skills

Required

  • Server and Cloud Application: Data Center Technician Pathway (WaV2T)
  • CompTIA Tech+ and/or Linux+ certification (or equivalent military technical training/work experience)
  • 0-1 years’ experience in IT infrastructure, military communications, electronics, or data center support roles
  • Troubleshooting servers, networking devices, and IT equipment
  • Data center operations knowledge
  • Structured cabling (fiber and copper) and inventory management
  • Systems administration (Linux and/or Windows, command line)
  • Core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP)
  • Networking fundamentals (DNS, TCP/IP)
  • IT hardware concepts (RAID, SAN, x86, SCSI, FC, Ethernet, remote management tools)
  • Physically able to lift up to 25kg and work in confined or elevated settings

Nice to have

  • Academic Computer Science certificate (18 college credits)
  • Experience with incident response, escalation, and change management
  • Exposure to professional development activities