Senior Developer Relations Advocate

Glean Glean · Enterprise · Marketing

This role focuses on developer relations for an AI-powered knowledge management platform, specifically helping engineers build customer-facing AI chatbots and agents using Glean's APIs and SDKs, as well as popular frameworks like OpenAI, Google ADK, and LangChain. The advocate will engage with the AI engineering community, create technical resources, and translate feedback into product insights.

What you'd actually do

  1. Develop and lead the strategy to grow a vibrant community of engineers building on Glean whether through our APIs and SDKs or popular frameworks like OpenAI, Google ADK, LangChain, and more.
  2. Embed deeply in the AI engineering ecosystem: build relationships, share our perspective on agent interoperability, and help drive forward an open, connected approach to agent development.
  3. Bring our perspective and technology into the wider AI community through compelling real-world demos, conference talks, meetups, forums, and customer hackathons.
  4. Cultivate strong relationships with engineers, technical leaders, and power users, turning their feedback into product insights and strengthening trust and engagement with the Glean platform.
  5. Partner with product, engineering and research teams—translating developer and customer feedback into platform roadmaps, prioritizing features, and championing “voice of the customer” internally.

Skills

Required

  • 4+ years of experience in developer relations
  • strong track record of building developer communities from the ground up
  • hands-on experience as an engineer
  • Well connected to the AI engineering ecosystem
  • strong instinct for where the community is headed
  • ability to ensure that what we’re building and sharing resonates with real-world customers working with data and AI
  • Deep insight into how engineers think and work
  • skilled at reaching them through the right channels
  • fostering genuine product affinity
  • designing education programs that drive real adoption
  • Empathetic to the engineering experience
  • strategic mindset
  • understand how engagement translates into impact and adoption
  • Strong technical skills
  • code your own demos
  • evaluate code quality
  • provide actionable technical feedback
  • Technically credible
  • grasp complex concepts quickly
  • explain them clearly to a range of audiences
  • Deep passion for AI, developer tools, and the new landscape of agent development
  • Exceptional communicator and storyteller
  • bring clarity to complexity
  • make technical ideas feel exciting, relevant, and actionable
  • Collaborative and influential
  • work well across marketing, engineering, and product
  • helping shape roadmaps based on our customers and the wider community

What the JD emphasized

  • customer-facing AI chatbots, agents
  • Glean’s APIs and SDKs
  • agent development using popular frameworks like OpenAI, Google ADK, LangChain
  • grounded in enterprise data
  • open, interoperable approach to Work AI
  • agent interoperability
  • open, connected approach to agent development
  • enterprise agents are built
  • built and grown developer communities
  • worked hands-on with LLMs and agent frameworks
  • educating the market
  • crafting messaging that resonates
  • producing deep technical guides
  • publishing thought leadership
  • building developer communities from the ground up
  • worked hands-on with LLMs and agent frameworks
  • AI engineering ecosystem
  • engineers think and work
  • drive real adoption

Other signals

  • AI-powered knowledge management platform
  • AI assistant
  • agent-building capabilities
  • customer-facing AI chatbots, agents
  • Glean’s APIs and SDKs
  • agent development using popular frameworks like OpenAI, Google ADK, LangChain
  • enterprise data
  • Work AI platform