Senior Director, Commercial

Braze Braze · Enterprise · Sydney, Australia · Sales

Senior Director, Commercial role at Braze, a customer engagement platform company. The role focuses on leading a team of Scale Account Executives for Braze's Customer Journey Orchestration platform, with a focus on midmarket/scale sales leadership. While the company mentions AI capabilities (BrazeAI), this specific role is in sales leadership and does not involve building or directly managing AI/ML models or systems.

What you'd actually do

  1. This is a SaaS Midmarket / Scale sales leadership role, managing a team of Scale Account Executives for Braze’s market-leading Customer Journey Orchestration platform.
  2. We’re looking for someone who is passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.
  3. Your team will focus on the entire lifecycle relationship with their clients, so you should have experience helping them develop and evangelize net-new business, while nurturing and expanding the relationships with their customer base.
  4. As a front-line leader whose team addresses the problems of customers across multiple industries, you should have strong business acumen, and help prepare for, and participate directly in, customer-facing engagements.
  5. Your leadership will have a direct impact on the success of our customers, the development of your team, and the success of Braze.

Skills

Required

  • Minimum of 7 years of proven experience within Sales
  • At least 5 years of experience managing a team of Midmarket / Scale sales executives
  • A proven ability to recruit, retain, inspire, and develop top talent
  • Able to work cross-functionally with Marketing, Customer Success, and Sales Operations
  • Outstanding verbal, written and stand-up presentation skills
  • Strong technical and business acumen; the ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
  • Up-to-date on digital and application trends, especially in the mobile space

Nice to have

  • Prior experience in a startup technology company a plus
  • Prior experience selling Mobile or Marketing Technology is a strong plus