Senior Director, Talent Acquisition Enablement and Operations

GEICO GEICO · Insurance · New York, NY +1

Senior Director, Talent Acquisition Enablement and Operations at GEICO. This role focuses on optimizing talent acquisition processes, systems, and tools to improve efficiency and scalability. Responsibilities include designing workflows, managing change initiatives, building reporting frameworks, overseeing vendor relationships, and leading emerging talent programs. The role requires strong leadership experience in talent acquisition operations and a deep understanding of HR best practices and technology integration, particularly with Workday.

What you'd actually do

  1. Design, implement, and continuously optimize talent acquisition processes, workflows, and systems to drive efficiency, consistency, and scalability across global recruiting operations
  2. Partner with People Tech to configure workflows, build reporting capabilities, and ensure seamless integration with Workday HRIS
  3. Manage vendor relationships and evaluate new tools and technologies to enhance talent acquisition capabilities
  4. Lead workforce and talent planning for emerging careers, including annual demand collection, requisition strategy, intern‑to‑FTE conversion planning, and budget alignment in partnership with key stakeholders
  5. Lead, manage and coach a distributed Enablement, Operations and Candidate Experience team

Skills

Required

  • 10+ years of progressive leadership experience, including leading people managers and geographically distributed teams, in talent acquisition operations, enablement, or related roles supporting recruiting at scale
  • Proven track record of developing and implementing strategic talent initiatives in dynamic environments.
  • Exceptional communication, interpersonal, and influencing skills.
  • Strong knowledge of compliance, HR best practices, and change management principles.
  • Strong working knowledge of Workday HRIS with experience integrating recruiting and HR systems
  • Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
  • Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
  • Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into actionable insights
  • Excellent project management skills with ability to manage multiple complex initiatives simultaneously, utilizing strong communication skills (written and verbal)
  • Collaborative partnership approach with ability to influence stakeholders at all levels without direct authority
  • Systems thinking mindset with ability to see connections between processes, tools, and organizational strategy
  • Comfort with ambiguity and ability to operate effectively in a fast-paced, evolving environment

Nice to have

  • Bachelor’s degree or equivalent experience in Business, Human Resources, or related field preferred.

What the JD emphasized

  • talent acquisition technology stack
  • optimize our talent acquisition technology stack
  • leveraging technology to reduce manual work
  • evaluate new tools and technologies to enhance talent acquisition capabilities
  • building scalable processes and systems from the ground up
  • Exceptional change management skills
  • Strong analytical capabilities