Senior Director, Technical Program Management

GitLab GitLab · Enterprise · United States · Remote · Office of the CTO

Senior Director, Technical Program Management to oversee GitLab’s Engineering technical program management function and help the Engineering division deliver complex, high-impact work with more clarity, consistency, and speed. Reporting directly to the Chief Technology Officer, you’ll guide an established team of Technical Program Managers, shape the operating model for the function, and drive strategic programs that span horizontal productivity initiatives (Duo Agent Platform), customer-facing feature delivery, Customer Zero adoption, and security vulnerability remediation.

What you'd actually do

  1. Lead a global team of Technical Program Managers aligned to Engineering verticals including AI, Infrastructure, Data and Product Engineering.
  2. Own the technical program management operating model, including team structure, hiring approach, and career framework for the function.
  3. Drive end-to-end delivery of strategic cross-functional programs across infrastructure, security, product, and go-to-market teams.
  4. Define program scope, milestones, success criteria, and staffing plans to move work from ambiguity to clear execution.
  5. Establish program metrics focused on non-linear productivity gains and build a consistent, data-led reporting practice.

Skills

Required

  • Experience in technical program management, engineering leadership, or a combination of both in complex technical organizations.
  • Background as an engineer or strong technical foundation that builds credibility with engineering teams and stakeholders.
  • Experience building, scaling, and developing a technical program management function or team.
  • Track record delivering complex programs across multiple teams with urgency and a clear focus on customer impact.
  • Ability to define meaningful program metrics, use data to identify gaps, and present clear recommendations.
  • Strength in written and asynchronous communication within a distributed, all-remote environment.
  • Experience working across infrastructure, security, and platform engineering domains.
  • Ability to influence without formal authority and collaborate effectively with engineering, product, marketing, sales, and legal teams, including through transferable experience from adjacent leadership paths.

What the JD emphasized

  • AI as a core productivity multiplier
  • incorporate AI into their daily workflows