Senior Engagement Manager

Workday Workday · Enterprise · Stockholm, Sweden +1

Workday is seeking a Senior Engagement Manager to lead customer project teams in deploying their AI platform for managing people, money, and agents. The role involves guiding clients through the deployment lifecycle, managing project scope, budget, and timelines, and ensuring customer success and satisfaction. This position requires strong project management experience with enterprise applications and fluency in English and either Swedish or Norwegian.

What you'd actually do

  1. You will be the key player guiding customers through our deployment lifecycle, resolving challenges in a creative way by partnering with Workday delivery leadership, consultants, and resource management teams.
  2. Your role is to deliver the expected value to our Customer on time and on budget, with the best Customer experience from project start up through go-live.
  3. Customer deployment success and satisfaction
  4. Scope and risk management
  5. Project budget and forecast management

Skills

Required

  • 7+ years of experience of project management with HCM or Financial implementations within medium or large enterprise
  • 5+years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications
  • Fluency in English and either Swedish or Norwegian is mandatory
  • Leadership abilities to empower and focus the project team on deployment objectives
  • Strong at building relationships, working cross-functionally and can influence internal and external stakeholders.
  • Solid track record in Project Management delivery within a Professional Services environment
  • Workday deployment methodology and processes

Nice to have

  • Passion and drive for customer success
  • Successful candidates have a balance of functional (business) and technical experience
  • Excellent organization, time management, and presentation skills
  • Ability to manage multiple project priorities at the same time
  • Manage 3rd parties on project teams
  • Present at Customer Executive Steering Committee meetings
  • Work effectively with sales partners to collect requirements, formulate delivery approach, and develop a proposal
  • Deliver projects within the budget outlined in the Statement Of Work
  • Experience working with customer project managers to proactively identify/resolve issues
  • International organization experience
  • Promote a positive and inclusive working environment

What the JD emphasized

  • Fluency in English and either Swedish or Norwegian is mandatory