Senior Engagement Owner - Strategic Clients

Oracle Oracle · Enterprise · United States

Senior Engagement Owner for Oracle Health Consulting Services, leading complex client engagements in healthcare technology programs, focusing on EHR, managed services, optimization, and transformation. Requires strong program management, client relationship, and delivery leadership skills.

What you'd actually do

  1. Lead complex Oracle Health client engagements from initiation through execution, stabilization, and ongoing value realization.
  2. Serve as the primary engagement leader for assigned clients, establishing strong executive relationships and maintaining clear governance, communication, and escalation pathways.
  3. Own overall engagement performance, including scope, schedule, financials, risks, issues, resource alignment, client satisfaction, and delivery quality.
  4. Partner with Oracle Health Consulting, sales, solution management, and delivery teams to align client needs with Oracle capabilities and strategic account objectives.
  5. Develop and maintain engagement plans, executive status reporting, RAID logs, resource forecasts, and financial tracking mechanisms.

Skills

Required

  • 5+ years of healthcare IT, consulting, client delivery, program management, or enterprise technology implementation experience.
  • Demonstrated experience leading complex healthcare technology engagements, preferably involving EHR implementation, optimization, managed services, revenue cycle, clinical operations, or enterprise transformation.
  • Strong executive presence with the ability to engage credibly with C-suite, operational, clinical, and technical stakeholders.
  • Proven ability to manage scope, budget, timelines, risks, issues, and cross-functional delivery teams.
  • Experience with consulting financials, including forecasting, margin management, utilization, change control, and contract compliance.
  • Strong communication skills, including executive-level reporting, issue framing, decision facilitation, and negotiation.
  • Ability to operate effectively in a matrixed organization and influence teams without direct authority.
  • Strong problem-solving skills with the ability to navigate ambiguity, competing priorities, and high-pressure client situations.

Nice to have

  • Oracle Health, Cerner or other enterprise EHR experience.
  • Prior consulting leadership experience within a healthcare technology or professional services organization.
  • PMP, PgMP, CSM, ITIL, or similar project/program management certification.
  • Experience supporting large health systems, national clients, community hospitals, academic medical centers, or integrated delivery networks.
  • Familiarity with managed services, application support, EHR optimization, clinical workflows, revenue cycle operations, or healthcare interoperability.

What the JD emphasized

  • healthcare IT consulting leader
  • manage ambiguity
  • influence across matrixed teams
  • drive disciplined execution
  • complex healthcare technology engagements
  • EHR implementation
  • optimization
  • managed services
  • revenue cycle
  • clinical operations
  • enterprise transformation
  • consulting financials
  • forecasting
  • margin management
  • utilization
  • change control
  • contract compliance