About the Role
Uber One is Uber’s powerhouse growth engine, commanding a global footprint of 45M+ members across 40 countries. At the heart of this success is the Membership Growth team—the architects of our member-first ecosystem. We are responsible for the end-to-end lifecycle of our most valuable users, driving sustained growth by engineering high-velocity solutions for acquisition, retention, and intelligent incentive optimization.
As a Senior Engineering Manager, you will lead a high-stakes organization of 20+ engineers and one reporting Engineering Manager. This role sits at the critical intersection of Product Engineering and Machine Learning. You will move the needle on global growth by building the next generation of Personalized Upsell and Retention Engines—moving from static rules to dynamic, model-driven experiences that deliver value to users at the exact moment of intent.
What You Will Do
- Organization Leadership: Lead and scale a multidisciplinary organization of 20+ engineers (Backend, Mobile, MLE and Web) and one reporting Engineering Manager.
- Personalization & Upsell Strategy: Architect systems that leverage real-time intent signals and propensity models to deliver personalized upsells across Uber and UberEats, ensuring we maximize conversion without cannibalizing organic growth.
- Drive "Big Bets": Formulate and execute the strategy for high-impact growth initiatives, such as global incentive targeting, multi-armed bandit experimentation frameworks, and intelligent churn prevention.
- MLE & Product Synergy: Lead a team of Machine Learning Engineers (MLEs) to translate business objectives into algorithmic formulations, bridging the gap between complex ML models and seamless user-facing product features.
- Vision & Roadmap: Partner with Product, Data Science, and Ops to define a compelling vision for growth that balances high-velocity experimentation with long-term platform stability.
- Hiring & Talent Development: Own the talent strategy for your group, including hiring top-tier talent and the professional development of your reporting Engineering Manager.
Basic Qualifications
- Analytical Mindset & Experimentation: Proven ability to navigate A/B testing, data-driven decision-making, and ambiguous business problems. You must be comfortable defining success metrics and iterating based on data.
- Communication & Stakeholder Management: Exceptional communication skills with the ability to distill complex technical concepts for non-technical stakeholders and represent a large engineering group in global business discussions.
- Execution Excellence: Proven track record of delivering complex, cross-team projects with company-wide impact on time and with high quality.
- Education: Bachelors (or higher) in Computer Science, Engineering, or a related field.
Preferred Qualifications
- Management Track Record: 6+ years of experience managing engineering teams, with specific experience managing other Engineering Managers and large-scale organizations (20+ people).
- Technical Industry Experience: 12+ years of software engineering experience, with a deep understanding of distributed systems and scalable backend architecture.
- Growth Domain Expertise: Deep experience in the Growth space, specifically in Acquisition, Retention, and LTV (Lifetime Value) optimization.
- Leading Machine Learning Teams: Proven experience leading MLEs and a strong intuition for applying ML to product optimization and personalization at scale.
- Incentive Optimization: Experience building or leading teams that build "Personalization at Scale," utilizing ML for real-time offer surfacing and ranking (e.g., Multi-Armed Bandits).
- Operational Leadership: Ability to foster a culture that balances high-velocity experimentation with the 99.99% reliability required for a platform serving 45M+ users.
For San Francisco, CA-based roles: The base salary range for this role is USD$267,000 per year - USD$297,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD$267,000 per year - USD$297,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.