Senior Executive Administrative Assistant

JPMorgan Chase JPMorgan Chase · Banking · Irvine, CA +1 · Commercial & Investment Bank

Senior Executive Administrative Assistant role at JPMorgan Chase, supporting senior leaders in a fast-paced financial services environment. Responsibilities include managing complex calendars, coordinating domestic and international travel, planning events, acting as a primary liaison, and maintaining confidential data. Requires strong organizational, communication, and technology skills, with experience in financial services.

What you'd actually do

  1. Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
  2. Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
  3. Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc
  4. Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
  5. Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.

Skills

Required

  • 5 years of experience supporting executive level leadership
  • financial services environment
  • Strong organizational skills
  • ability to work independently in a demanding, changing and fast paced environment
  • Domestic and International travel planning skills and knowledge
  • Effective interpersonal skills
  • excellent communication
  • confident, organized, and clear
  • Fluency in planning complex market visits
  • Fluency in technology and tools such as LLM to create efficiency
  • learns new technologies quickly
  • Willing to work outside business hours as business needs require
  • Discretion and good judgment in confidential situations
  • proven experience interacting with all levels in the organization
  • Strong interpersonal, presentation and communication skills
  • Collaborates effectively with colleagues and team members
  • assisting with projects and tasks as needed

Nice to have

  • partner to senior level revenue producers in a sales

What the JD emphasized

  • proven track record supporting a senior leader in a fast-paced environment
  • proven track record of developing strong partnerships and maximizing efficiency for executive level leaders
  • managing demanding and dynamic calendars
  • complex domestic/international travel
  • leading the office and schedule
  • managing priorities
  • plan and lead large events
  • maintain critical follow ups
  • client meeting schedules
  • visit preparation
  • client follow up
  • plan market visits
  • large scale meetings and presentations
  • manage and screen all incoming interactions
  • primary liaison between leadership, staff, clients and external stakeholders
  • Arrange and maintain complex travel plans and itineraries
  • Manage complex calendars
  • adjust and prioritize last-minute changes
  • logistics such as conference rooms, events, and catering
  • manage priorities
  • maintain key documents
  • Support local event planning
  • support local employee engagement activities
  • Provide site support for local office requirements
  • phone coverage
  • assistance with new hire integration
  • facilities maintenance
  • supplies
  • floor access
  • presence at local events
  • greeting clients and guests and escorting them throughout the location
  • food orders/set up and takedown of conference rooms
  • superior client service
  • Provide general team support
  • time keeping
  • training tracking
  • assist in ad hoc projects
  • Maintain confidential data
  • enforce internal controls
  • comply with policies and procedures
  • Support client and other LOB reporting activity
  • simple reporting for the business
  • pulling canned reports and scorecards
  • Process T&E expense claims
  • Ensure all policies are followed
  • items are processed within provided guidelines
  • Act as a subject matter experts for policies and procedures
  • minimum of 5 years of experience supporting executive level leadership
  • financial services environment
  • Strong organizational skills
  • ability to work independently in a demanding, changing and fast paced environment
  • Domestic and International travel planning skills and knowledge
  • Effective interpersonal skills
  • excellent communication
  • confident, organized, and clear
  • Fluency in planning complex market visits
  • Fluency in technology and tools such as LLM to create efficiency
  • learns new technologies quickly
  • Willing to work outside business hours as business needs require
  • Discretion and good judgment in confidential situations
  • proven experience interacting with all levels in the organization
  • Strong interpersonal, presentation and communication skills
  • Collaborates effectively with colleagues and team members
  • assisting with projects and tasks as needed
  • partner to senior level revenue producers in a sales
  • subject to Section 19 of the Federal Deposit Insurance Act
  • employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history
  • requires five days in the office (Mon-Fri) during normal business hours
  • will not support Hybrid options