Senior Executive Assistant - Payments

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Commercial & Investment Bank

Senior Executive Assistant role supporting executives in Commercial and Investment Banking, focusing on managing complex calendars, travel, and daily operations to maximize executive efficiency and client engagement. Requires strong organizational, communication, and technology skills, with experience in fast-paced financial environments.

What you'd actually do

  1. Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
  2. Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
  3. Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc
  4. Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
  5. Support client and other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards

Skills

Required

  • 5 years of experience supporting executive level leadership
  • Strong organizational skills
  • Ability to work independently in a demanding, changing and fast paced environment
  • Domestic and International travel planning skills and knowledge
  • Effective interpersonal skills
  • Excellent communication
  • Fluency in planning complex market visits
  • Fluency in technology and tools such as LLM to create efficiency
  • Proficiency in all Microsoft products such as Excel, PPT and Teams
  • Ability to learn new technologies quickly
  • Discretion and good judgment in confidential situations
  • Proven experience interacting with all levels in the organization
  • Strong interpersonal, presentation and communication skills
  • Ability to collaborate effectively with colleagues and team members
  • Willingness to work outside business hours as business needs require

Nice to have

  • Partner to senior level revenue producers in a sales and financial services environment

What the JD emphasized

  • proven track record supporting a senior leader in a fast-paced environment
  • proven track record of developing strong partnerships and maximizing efficiency for executive level leaders
  • A minimum of 5 years of experience supporting executive level leadership
  • Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
  • Effective interpersonal skills and excellent communication - confident, organized, and clear
  • Fluency in technology and tools such as LLM to create efficiency and in all Microsoft products such as Excel, PPT and Teams and learns new technologies quickly
  • Discretion and good judgment in confidential situations, and proven experience interacting with all levels in the organization
  • Strong interpersonal, presentation and communication skills