We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
About the Role:
The Senior Business Systems Analyst will be part of the Confluent Finance Systems group. She/He will work closely with finance business users, in areas of OM, AR, Revenue Accounting, on various system initiatives and manage the end-to-end project lifecycle. The analyst will be a strong business partner and will drive the implementation of a world class billing and revenue management solution. You will work with stakeholders to define, manage, implement and optimize billing and revenue applications.
In addition to being organized and analytical , He/She will be a great team player and communicate effectively with all levels of the organization. You will have the freedom to exercise creativity, and display your problem-solving skills, while contributing to Confluent’s growth.
What You Will Do:
- Analyst responsible for implementing and optimizing systems and processes across billing, revenue recognition, and the full Order-to-Cash lifecycle.
- Partner with Revenue stakeholders to understand evolving system requirements and translate them into detailed functional specifications, technical designs, and test plans
- Provide systems support and ensure the successful execution and closure of the monthly usage-based billing cycle.
- Collaborate with Billing and Revenue Management teams to document, re-engineer, and improve existing NetSuite processes, identifying opportunities for automation and operational efficiency.
- Leverage emerging AI-driven tools and data analytics techniques to improve billing accuracy, automate repetitive finance workflows, and enhance operational insights across revenue systems.
- Provide end-user support for NetSuite and related finance applications, and conduct periodic training sessions on system capabilities and best practices.
- Architect and manage NetSuite workflows and product configurations supporting billing and revenue recognition processes.
- Develop saved searches, financial reports, and operational dashboards to support finance and revenue operations teams.
- Manage system enhancement initiatives following established SDLC processes using an agile delivery approach.
- Ensure governance, documentation, and change-management controls are followed for all production system updates and implementations.
- Partner with NPI and cross-functional teams to perform end-to-end testing across billing, revenue, and finance systems.
What You Will Bring:
- Must have 4-5 years of strong experience working with Order to Cash and Billing/Revenue Systems (NetSuite or similar applications)
- 5-6 years experience as systems analyst supporting ERP and Finance applications
- Strong hands on experience working in subscription billing and revenue recognition solutions
- Strong understanding of ASC 606 revenue recognition compliance and other related revenue recognition methodologies is a big plus.
- Experience with Usage based billing applications is a big plus.
- Must have experience designing and developing solutions in financial applications area – E.g Developing end-to-end solutions in Netsuite
- Must have experience directly working with finance users in gathering requirements and developing solutions
- Must have a good understanding of finance and accounting concepts
- Exposure to process and project management methodologies, tools and processes
- Must have excellent oral and written communication skills
- Ability to handle multiple projects and responsibilities with competing priorities
- Bachelor’s Degree in Information systems, Accounting or related experience
Ready to build what's next? Let’s get in motion.
Come As You Are
Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.
We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
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Confluent is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. By proceeding with this application, you understand that Confluent will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here.