As a Senior FIX Onboarding Specialist at JPMorganChase within the CIB - Equities LOB, you are an integral part of the team that is responsible for managing and facilitating the onboarding process for clients using the Financial Information Exchange (FIX) protocol. This role typically involves working closely with clients, internal teams, and external partners to ensure a smooth and efficient onboarding experience. The FIX Onboarding Specialist will be responsible for leading the onboarding process for new clients and partners utilizing the FIX protocol. This role requires a deep understanding of the FIX protocol, strong technical skills, and the ability to manage multiple projects simultaneously. The ideal candidate will have excellent communication skills and a proven track record of successfully onboarding clients in a financial services environment.
Job responsibilities
- Lead the onboarding process for new clients and partners, ensuring a seamless integration with our trading systems.
- Serve as the primary point of contact for clients during the onboarding process, providing technical support and guidance.
- Collaborate with internal teams, including sales, technology, and operations, to ensure all client requirements are met.
- Configure and test FIX connections to ensure they meet client specifications and industry standards.
- Troubleshoot and resolve any technical issues that arise during the onboarding process.
- Develop and maintain comprehensive documentation for each client onboarding project.
- Drives adoption and governance of approved AI-assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test acceleration, release readiness, incident/root-cause analysis), while establishing measurable validation standards (secure coding, peer review, automated testing) and promoting reuse of proven patterns and automation within the SDLC/TLM toolchain.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
- Provide training and support to clients on the use of our trading systems and FIX protocol.
- Continuously improve the onboarding process by identifying areas for improvement and implementing best practices.
- Stay up-to-date with industry trends and developments related to the FIX protocol and electronic trading.
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and advanced applied experience
- Strong understanding of the FIX protocol and electronic trading systems.
- Demonstrated experience leading effective use of enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching senior engineers/leads on compliant usage patterns and controls.
- Ability to tackle design and functionality problems independently with little to no oversight
- Practical cloud native experience
- Experience with scripting or programming languages (e.g., Python, Java) for automation and testing.
Preferred qualifications, capabilities, and skills
• Certification in FIX protocol or related areas is a plus.