Overview
Are you passionate about influencing and driving economic value across Microsoft’s most complex supplier relationships and looking for an opportunity to impact decisions that will have a long-term impact on Microsoft’s future? Are you experienced in supplier or partner relationship management including:
• Driving economic value realization
• Managing supplier accountability and performance
• Balancing trade-offs to optimize for value for Microsoft
• Developing, negotiating and implementing contract strategies
Procurement has a mission to deliver business value through proactive global solutions that are innovative, compliant and cost effective and exceed stakeholder expectations. Procurement is a global team of 220+ employees across 30 countries supporting 100+ geographies worldwide facilitating $35B+ in annual purchases worldwide.
Microsoft’s Supplier Management team within Microsoft Procurement has an opening for a Global Supplier Account Manager. We are looking for a relationship leader to manage several of our key Global Independent Software Vendors (GISV’s) by driving supplier accountability, managing supplier risk and extending economic value across our highest impact suppliers. This Global Supplier Account Manager (SAM), will be responsible for overseeing several of Microsoft’s critical GISV suppliers that support our indirect/direct engineering software services engagements. This will include, but is not limited to, aligning our purchase/use actions with the overall business strategies, monitoring the supplier’s performance, mitigating risk and driving future innovative opportunities, between Microsoft and the supplier.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
• Support the continued evolution of Procurement’s Microsoft Supplier Relationship Management Strategy.
• Partner and collaborate with a high performing team of Supplier Account Managers that work with internal stakeholders across Microsoft business groups to drive supplier accountability and enhance economic value.
• Use judgment, subject matter expertise, and proven methodologies to minimize risk and business impact.
• Demonstrate through effective measurement and performance systems that Managed Suppliers continue to be our most trusted, capable & compliant suppliers to deliver business outcomes faster & with greater quality.
• Partner with Suppliers to enable Microsoft to be the Customer & Partner of Choice, ensuring we get the A team, winning our war for talent.
• In partnership with Corporate, External, and Legal Affairs (CELA) monitor, assess and improve our Master contract agreements to provide comprehensive coverage, protection, and flexibility for Microsoft through skillful negotiations and strategic development of new contract structure.
• Lead and manage high complexity multi-faceted supplier relationships partnering with our sales executives, alliance leaders driving the 360 perspective landing and accelerating go to market opportunities while driving supplier accountability.
• Provide leadership and proactive management of stakeholder relationships, both internal and with suppliers. Proactively recognize business and supplier issues, provide advice and risk mitigation strategies to internal customers regarding supplier matters, offer counsel, guidance, and interpretation during all stages of the supplier life cycle and ensure leadership is appropriately briefed on all significant terms and risks.
• Act as a thought leader to drive continuous improvement to our Supplier Relationship Management processes and tools.
• Partner and land key company strategic initiatives and goals through our Managed Suppliers including diversity, sustainability and trust.
• Embody Microsoft’s culture and values
Qualifications
Required/minimum qualifications
- Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 3+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 4+ years experience in data science/analytics, finance, project management, supply chain, and/or operations OR equivalent experience.
- This role follows a hybrid work model and is based in Redmond, Washington. Employees are expected to work on-site in Redmond on a regular, recurring basis in alignment with business and team needs.
Additional or preferred qualifications
Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 6+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 8+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience.
Previous procurement and/or supplier management experience, with proven performance improvements realized year over year
Contract management/negotiation experience
Demonstrated experience in providing strategic and thought leadership in the discipline of supplier relationship management
Ability to communicate information proactively/effectively, create effective Program stories of impact, able to evangelize and influence across multiple audiences and at all levels in the organization
Ability to persuade, lead and motivate others through indirect influence
Comprehensive understanding of Microsoft’s core businesses fundamentals
Experience managing executive escalations from initiation to settlement
Sourcing and Category Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**