Senior Gtm Systems Engineer

Wiz Wiz · Enterprise · United States · Remote · IT & Systems

Senior GTM Systems Engineer responsible for the technical health, development, and support of post-sales and marketplace business systems, focusing on integrations, automation, and data integrity within a high-growth SaaS organization.

What you'd actually do

  1. Act as the primary technical owner for the Salesforce to Planhat and Kantata integrations. You will design, build, and maintain data syncs (leveraging middleware like Workato where necessary), ensuring that health scores, usage data, and customer data flow accurately between systems with robust error reporting.
  2. Open the "black box" of legacy automations within Planhat and Kantata. You will audit existing logic, create comprehensive documentation, and implement optimizations to reduce technical debt and ensure the stack can scale.
  3. Serve as a technical mentor to junior admins while driving internal process improvements, including standard operating procedures for documentation, deployment workflows, and technical debt management.
  4. Partner closely with the GTM Systems & Tools team to translate business requirements into technical solutions, managing expectations and delivery timelines within an Agile framework.
  5. Design and maintain robust configurations within Planhat and Kantata; establish automation standards that bridge the gap between Sales and Post-Sales to reduce manual entry and ensure data integrity throughout the customer lifecycle.

Skills

Required

  • 5+ years of experience as a GTM Systems Engineer or Business Systems Administrator
  • supporting high-growth SaaS organizations
  • Professional Services Automation (PSA) and Customer Success (CS) platforms
  • Salesforce Core Proficiency
  • advanced Flow
  • custom objects
  • sophisticated understanding of the data relationship between CRM and downstream tools
  • API and Connectivity Skills
  • APIs (REST)
  • middleware (e.g., Workato)

Nice to have

  • Planhat
  • Kantata

What the JD emphasized

  • primary technical owner
  • design, build, and maintain
  • robust error reporting
  • audit existing logic
  • reduce technical debt
  • scale
  • technical mentor
  • internal process improvements
  • translate business requirements into technical solutions
  • robust configurations
  • automation standards
  • data integrity
  • Advanced Support & Enablement
  • expert technical support
  • troubleshooting complex logic issues
  • Security & Monitoring
  • proactive monitoring and observability
  • secure, compliant, and optimized