Senior Hardware Operations Program Manager

Oura Oura · Consumer · San Francisco, CA +1 · Supply Chain

Senior Hardware Operations Program Manager at Oura, focusing on driving supply chain readiness, program delivery, and managing relationships with manufacturers and suppliers for hardware products. The role involves cross-functional collaboration, risk mitigation, and process improvement throughout the product lifecycle, with a requirement for experience in delivering hardware products at scale.

What you'd actually do

  1. Drive Supply Chain readiness for our Hardware products and ensure program delivery on schedule, scale, cost, and quality.
  2. Partner closely with Engineering, Design, Supply Chain, and Product Management teams to meet deadlines and drive product readiness.
  3. Create, develop, and manage relationships with our Contract Manufacturers and various suppliers.
  4. Drive for excellence - keep internal and external teams focused on the needed tasks and goals - exhibit ownership, sense of urgency and world class execution.
  5. Lead post-ramp validations for product and process changes.

Skills

Required

  • Hardware Operations Program Management
  • Technical Program Management
  • Hardware product delivery
  • Supply Chain Management
  • Contract Manufacturer Management
  • Supplier Management
  • Cross-functional collaboration
  • Risk Management
  • Process Improvement
  • Product Lifecycle Management
  • Electrical Engineering
  • Mechanical Engineering
  • Industrial Design
  • Sourcing
  • Manufacturing
  • Quality Assurance
  • Logistics
  • Supply and Demand Planning
  • International Travel
  • Communication Skills
  • Analytical Skills
  • Problem-Solving Skills

Nice to have

  • Passion for excellence
  • Drive to learn
  • Inspire teams
  • Continuous Improvement

What the JD emphasized

  • deliver the best in class HW products
  • exceptional communication skills
  • strong analytical and problem solving skills
  • understand and combine large amounts of information and arrange them to clear, actionable, tasks and drive them to completion in a dynamic environment with competing or changing priorities
  • 7+ years of experience working in a Hardware Operations Program Manager, Technical Program Manager or a similar role
  • 7+ years of experience in delivering hardware products to customers in complex environments at large scale
  • Experience leading programs in all stages of the product lifecycle
  • Experience working with all Hardware engineering disciplines
  • Ability to travel internationally and domestically 30% of the time
  • Superb interpersonal and communication skills
  • ability to collaborate and influence effectively across different workstreams to drive absolute excellence
  • Passion for excellence coupled with the endless drive to learn and inspire the teams to deliver and drive continuous improvements
  • Comfortable speaking with all audiences and the ability to adapt complex challenges into tangible solutions