Senior Identity Specialist

Okta Okta · Enterprise · United States · Remote · SE Field CTO-322

This role is a customer-facing sales position focused on presales for Okta's identity platform, specifically educating customers on implementing CIAM solutions. While the company is involved in AI, this specific role is not directly building or researching AI/ML models but rather selling and demonstrating solutions that may be used in AI contexts.

What you'd actually do

  1. Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
  2. Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
  3. Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
  4. Develop customer-centric points of view that translate Okta’s solutions to customer problems.
  5. Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions.

Skills

Required

  • CIAM projects
  • development experience
  • application integration with identity services
  • REST APIs and SDKs
  • customer identity and access management solutions (Okta/Auth0)
  • authentication or authorization protocols (OAuth, OIDC, SAML)
  • whiteboarding
  • practical examples
  • product demonstrations
  • solve complex technical problems
  • innovative solutions
  • communication and presentation skills
  • technical events
  • matrixed organization
  • cross-functional initiatives

Nice to have

  • Full-stack web application development experience (frontend and backend)
  • Mobile (iOS, Android) development
  • architect and integrate scalable CIAM solutions
  • API-first approaches across web, mobile, and cloud platforms

What the JD emphasized

  • customer facing sales role
  • travel at least 25%
  • 8+ years of experience in a presales or customer-facing role
  • at least 3 years experience with CIAM projects
  • 8+ years of development experience
  • 8+ years of experience working with REST APIs and SDKs
  • Ability to communicate complex ideas and solutions
  • Strong communication and presentation skills
  • Ability to effectively operate in a matrixed organization
  • manage cross-functional initiatives
  • Travel expectation: up to 40%