Senior Implementation Consultant

Box Box · Enterprise · New York, NY · Box Consulting

This role is for a Senior Implementation Consultant at Box, an AI-first company focused on Intelligent Content Management. The consultant will engage with large enterprises to advise on and implement Box's platform, transforming business workflows with AI. The role requires strong customer-facing and project management skills, with a focus on translating business needs into system configurations.

What you'd actually do

  1. Engage directly with the largest and most complex enterprises in the world.
  2. Advise them throughout the transformation.
  3. Translate business needs into something that you can execute against.
  4. Build trusting relationships.
  5. Advise a customer on how to improve their strategy when they might not be acting in their own best interest.

Skills

Required

  • 5+ years in software implementation or Consulting
  • 4+ years in SaaS industry
  • Led multiple complex projects or initiatives at once
  • Excellent multi-tasker
  • Thrive in a fast-paced, ever-changing environment
  • Experienced in customer-facing presentations
  • Consistent record of working with senior leaders

Nice to have

  • Experience working directly with banking and insurance clients
  • Hands-on experience applying AI or machine learning in financial services—such as intelligent document processing, risk insights, or workflow automation—to improve speed, accuracy, and decision-making.

What the JD emphasized

  • AI-first company
  • enterprise AI
  • transform business workflows with enterprise AI