Senior It Analyst Applications

Caterpillar Caterpillar · Industrial · Peoria, IL +1

Senior IT Analyst Applications role at Caterpillar, focusing on evolving the Product Support Commercial System (PSCS). The role involves designing, testing, and refining prompts for LLMs to support warranty workflows, decision support, and user assistance. It requires strong software development skills in Java and JavaScript, experience with Agile methodologies, CI/CD, and cloud platforms (AWS). The position also involves mentoring junior engineers and ensuring software quality.

What you'd actually do

  1. Competent to perform (without close supervision) all programming, project management, and development assignments following an Agile Methodology; normally assigned the more complex aspects of systems work.
  2. Work directly on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
  3. Work independently on complex systems or infrastructure components that may be used by one or more applications or systems.
  4. Drive application development focused around delivering valuable business features.
  5. Mentor and assist software engineers, providing technical assistance and direction as needed.

Skills

Required

  • Bachelor’s degree in Information Technology, Management Information Systems, Computer Science, or a related field
  • At least 5-7 years of hands-on experience as an application developer
  • Proficiency in Java and JavaScript
  • Knowledge of software development tools and activities
  • Ability to produce software products or systems in line with product requirements
  • Lead development activities, monitor quality, and advise on tool selection and utilization
  • Knowledge of technical aspects of a software product
  • Ability to design, configure and integrate technical aspects of software products
  • Execute functional, performance, and load testing
  • Documents results and non-conformance
  • Apply testing methodologies to ensure compliance with design and requirements
  • Understanding of effective communication concepts, tools and techniques
  • Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
  • Knowledge of the decision-making process and associated tools and techniques
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment

Nice to have

  • Demonstrated leadership on medium to large-scale projects impacting strategic priorities.
  • Experience with deploying software using CI/CD tools such as Azure Dev Ops, GitHub actions.
  • Experience in collaborating with cross-functional teams including product managers, backend engineers and designers.
  • Experience with working within an Agile framework (ideally Scrum)
  • Extensive experience deploying and maintaining software using AWS public clouds.
  • Experience crafting clear, specific, and detailed prompts or specification documents to guide artificial intelligence (AI) tools in generating code.
  • Working knowledge of data structures, schemas, and metadata.
  • Collaborative mindset, thriving in fast-paced, cross-functional, dynamic, and culturally diverse environments.
  • Solid understanding of Caterpillar approved authentication and authorization protocols.
  • Extensive experience developing secure and scalable applications using Java 21 or higher and a Spring Boot framework
  • Experience with front-end development tools (JavaScript ES6+, TypeScript, HTML, CSS, and JSX)
  • Experience with front-end frameworks such as React or Angular
  • Experience with some of the following AWS components (AWS ECS, AWS Lambda, AWS SNS, AWS Kinesis, AWS RDS, AWS DynamoDB)
  • Proven experience connecting React or Angular front ends to Java back-ends via RESTful APIs

What the JD emphasized

  • At least 5-7 years of hands-on experience as an application developer, with proficiency in Java and JavaScript.

Other signals

  • design, test, and refine prompts and system instructions for large language models (LLMs) to support warranty workflows, decision support, reporting, and user assistance
  • Experience crafting clear, specific, and detailed prompts or specification documents to guide artificial intelligence (AI) tools in generating code