Senior It Analyst - Technical Infrastructure

Caterpillar Caterpillar · Industrial · East Peoria, IL

This role focuses on the evaluation, design, build, deployment, and maintenance of endpoint hardware configurations and mobile devices. It involves managing IT infrastructure, providing technical consulting, and ensuring systems comply with best practices and federal policies. The role requires strong hardware knowledge, problem-solving skills, and vendor management abilities, with a preference for experience in Intune, MDM, and emerging technologies like GenAI.

What you'd actually do

  1. Evaluate and make recommendations for new endpoint models based on cost, performance, etc.
  2. Provide consulting for custom machine configurations
  3. Act as AD DTE Lab Equipment Manager to ensure appropriate models are available and working. Maintain process for machine testing
  4. Provide mobile device management (Android & IOS) and End User mobile device support
  5. Perform Intune Administration, Apple Business Manager Administration and Android Administration

Skills

Required

  • Hardware Knowledge
  • Problem-Solving
  • Vendor Management
  • Emerging Technologies
  • Technical Excellence
  • Technology Advising
  • Hardware Infrastructure
  • Requirements Analysis
  • System Testing
  • Systems Software Infrastructure
  • Technical Troubleshooting
  • Technical Writing/Documentation

Nice to have

  • Intune Expertise
  • A strong passion for hardware and emerging physical technologies
  • Mobile Device Management (MDM)
  • Identity and Conditional Access Knowledge
  • Knowledge of following products: MS Windows, MS Intune, Apple MacOS, Ubuntu, Android, Apple IOS and PC Benchmarking Tools

What the JD emphasized

  • hardware infrastructure
  • system testing
  • systems software infrastructure
  • technical troubleshooting