Senior It Operations Engineer, Corporate Engineering

Vanta · Enterprise · London, United Kingdom · Security

This role is for a Senior IT Operations Engineer at Vanta, focusing on supporting employees with their technology needs, setting up processes, and enhancing the employee experience. The responsibilities include onboarding/offboarding, access management, asset lifecycle management, defining IT policies, managing devices (primarily macOS), and collaborating with other teams. The role requires strong communication, customer service, SaaS administration (Google Workspace), identity and access management (Okta preferred), and macOS support (Jamf a plus). The company mentions an openness to using AI to amplify skills.

What you'd actually do

  1. Serve as a senior regional owner for IT operations in London, supporting day-to-day employee needs including onboarding, offboarding, access management, and asset lifecycle management
  2. Act as a reliable point of contact for international Vantans, ensuring consistent support across time zones in partnership with the global EE team
  3. Help define, implement, and evolve IT policies, standards, and best practices with a focus on security, usability, and scalability
  4. Design and improve operational workflows that are repeatable, well-documented, and aligned with company security requirements
  5. Manage installations, upgrades, and configurations for company-owned devices, primarily macOS

Skills

Required

  • Strong communication skills
  • Customer-service mindset
  • Hands-on experience administering SaaS tools (e.g., Google Workspace)
  • Solid knowledge of identity and access management best practices
  • Comfort supporting macOS environments
  • Experience managing a distributed device fleet
  • Ability to collaborate effectively within a globally distributed team
  • Ability to take ownership and be a team player
  • Ability to thrive in fast-paced, high-growth environments
  • Ability to operate with autonomy and sound judgment

Nice to have

  • Experience with Okta
  • Jamf experience
  • Experience scaling SaaS tools in growing organizations

What the JD emphasized

  • first point of contact for our international Vantan’s
  • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.