Senior It Systems Technician- Must Have a Ts/sci Poly Clearance

RTX RTX · Aerospace · buckley sfb, CO +1 · Digital Technology

This role is for a Senior IT Systems Technician supporting real-time IT Systems for Raytheon Air & Space Defense Systems. Responsibilities include Tier 2 Operations & Maintenance (O&M), supporting, managing, and completing tasks in assigned projects. The technician will maintain computers, voice, video, network, and server hardware, and provide installation, maintenance, and troubleshooting for information systems applications and peripheral hardware. The role requires strong troubleshooting skills, customer interaction, and an active TS/SCI with Polygraph security clearance.

What you'd actually do

  1. Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers, thin clients, servers, telephones, cabling, and administration
  2. Install, upgrade, repair, support customer baseline equipment and related devices
  3. Perform anomaly/incident resolution, request fulfillment, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, and support overall incident and change management actions
  4. Troubleshoot, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)
  5. Reseat cards, reboot hardware, replace hardware components, and replace cabling

Skills

Required

  • TS/SCI with polygraph security clearance
  • U.S. citizenship
  • Desktop computers, thin clients, and servers’ installation and administration
  • DoD 8570 IAT Level 2 certification (or higher)
  • CompTIA Security+ CE

Nice to have

  • VoIP phones
  • video conferencing
  • cabling standards
  • installation
  • systems administration
  • testing equipment
  • ITIL
  • Current in IT technical knowledge
  • Team player
  • Excellent communication and customer interaction skills

What the JD emphasized

  • Active and transferable U.S. government issued security clearance is required prior to start date
  • U.S. citizenship is required
  • TS/SCI with CI Poly - Current
  • Active and existing security clearance required on day 1
  • 100% onsite full time based in Aurora, CO
  • Must have an active and transferable U.S. government issued TS/SCI with polygraph security clearance
  • U.S. citizenship is required