Senior Lead Architect, Digital and Agentic Channels

JPMorgan Chase JPMorgan Chase · Banking · Wilmington, DE +1 · Consumer & Community Banking

Senior Lead Architect role in financial services focused on digital and agentic channels. The role involves leading strategy, modernization, and innovation, partnering with business and technology leadership to define multi-year strategies. Responsibilities include technical governance, evaluating new technologies (including AI/ML and GenAI), providing technical guidance, developing secure code, influencing product design, and contributing to the engineering community. Requires experience with LLMs for business problems, including tracing, evaluations, and guardrails, along with strong software architecture and cloud-native experience.

What you'd actually do

  1. Represents a product family of technical governance bodies
  2. Provides feedback and proposes improvements to architecture governance practices
  3. Serves as a function-wide subject matter expert in industry-standard security best practices for public-facing digital applications.
  4. Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks (AI/ML idea generation and GenAI-based solutions)
  5. Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors

Skills

Required

  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Experience in using LLMs (OpenAI, Claude, Gemini or other models ) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails
  • Advanced in one or more programming language(s), applications, and architecture
  • Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Ability to tackle design and functionality problems independently with little to no oversight
  • Practical cloud native experience
  • Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture

Nice to have

  • Experience with AI/ML, Agentic AI, LLM and Generative AI is preferred.
  • Prior experience as a Solution Architect or similar role in digital web and mobile application development.
  • AWS Certification preferred
  • Strong presentation and communication skills
  • Prior banking or fin-tech experience preferred

What the JD emphasized

  • AI/ML idea generation and GenAI-based solutions
  • Experience in using LLMs (OpenAI, Claude, Gemini or other models ) to solve business problems, including full workflow toolset, such as tracing, evaluations and guardrails
  • Agentic Channels
  • AI/ML, Agentic AI, LLM and Generative AI is preferred

Other signals

  • LLM usage for business problems
  • Agentic Channels
  • AI/ML idea generation
  • GenAI-based solutions