Senior Learning & Development Manager, Enterprise Capabilities

Ripple Ripple · Fintech · New York, NY +1 · People Operations

This role focuses on building and scaling an AI literacy program and developing AI-powered tools and experiences to enhance learning and development within an enterprise. The Senior Learning & Development Manager will lead initiatives to improve AI fluency, evangelize learning frameworks, and strategize enterprise capabilities, treating learning as a lever for company growth.

What you'd actually do

  1. Lead the evolution of AIQ, Ripple's AI literacy program, from the current foundational self-paced experience to a comprehensive, multi-format learning ecosystem.
  2. Run live AI demos, facilitate workshops, and serve as a visible, credible voice for real-world AI usage at work.
  3. Build AI-powered tools and experiences that solve actual performance and career growth problems using Claude and other AI solutions.
  4. Develop AI builds that advance learning and development's own capabilities and tools including our individual development plans, AI coaching, and more.
  5. Own the strategy for making the Real Colors framework a genuine cultural staple at Ripple by weaving it into core programs, manager conversations, and onboarding experiences.

Skills

Required

  • 6+ years in Learning & Development, enablement, or a closely related field
  • Demonstrated AI practitioner experience
  • Proven facilitation and coaching skills
  • Experience conducting needs analysis and translating findings into learning strategies
  • Comfort with data

Nice to have

  • Experience with Articulate Rise, Confluence, or equivalent tools
  • People management experience

What the JD emphasized

  • Demonstrated AI practitioner experience: you've built tools, automated workflows, or designed AI-powered experiences — not just used AI as a productivity shortcut.