Career Area:
Product Support
Job Description:
**Your Work Shapes the World at Caterpillar Inc. **
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Summary:
As a Senior Lifecycle Consultant you will lead the integration and execution of aftermarket and lifecycle requirements for Medium Tractor Products (MTP) within New Product Introduction (NPI) programs. Provide technical expertise and cross-functional leadership to ensure alignment between product development, parts readiness, serviceability, and lifecycle performance.
Additionally, you will operate at the intersection of engineering, product support, and supply chain—driving data-informed decisions that improve customer uptime, service outcomes, and long-term product value across MTP platforms.
What You Will Do (Job Duties):
- Lead execution of aftermarket deliverables across NPI programs, ensuring parts, service solutions, and lifecycle support are launch-ready
- Partner with engineering to embed serviceability, condition monitoring insights, and lifecycle requirements into product design decisions
- Use data and analytics to identify risks and opportunities related to parts performance, service outcomes, and lifecycle health
- Assess and apply emerging technologies, including AI and digital solutions, to enhance aftermarket performance and decision-making
- Lead cross-functional initiatives to improve parts availability, service and repair solutions, and lifecycle performance
- Identify and resolve complex operational and supply challenges, including parts constraints and product introduction risks
- Leverage field, dealer, and product performance insights to guide lifecycle and aftermarket decisions
- Define and monitor key metrics to measure aftermarket readiness, availability, and performance outcomes
- Align engineering, supply chain, and product support teams to drive consistent execution
- Lead projects and deliver results by influencing cross-functional and global stakeholders
What You Will Have (Core Skills):
Customer Focus:
- Drives solutions that improve customer uptime and lifecycle outcomes
- Anticipates customer needs and aligns product support strategy accordingly
- Champions actions that enhance customer satisfaction and long-term value
Influencing:
- Influences cross-functional decisions impacting lifecycle and aftermarket outcomes
- Builds alignment across engineering, NPI, and product support stakeholders
- Drives adoption of recommendations through data and insight
Problem Solving:
- Identifies and resolves issues related to parts availability, serviceability, and lifecycle performance
- Applies structured approaches to evaluate risks, alternatives, and solutions
- Uses data, diagnostics, and field insights to address complex challenges
Relationship Management:
- Builds and maintains effective relationships across engineering, supply chain, and product support
- Collaborates to resolve critical business challenges
- Maintains alignment across global stakeholders
Strategic Thinking:
- Applies lifecycle and aftermarket strategy to influence product and NPI decisions
- Identifies opportunities to improve long-term product support and services performance
- Uses market trends, customer insights, and business priorities to guide recommendations
Top Candidates Will Have:
- Eight or more years of experience in engineering, product support, aftermarket, or lifecycle management within heavy equipment or similar industries
- Proven experience leading or supporting NPI programs, with accountability for parts readiness, serviceability, and launch execution
- Strong understanding of parts operations, supply chain constraints, and dealer/service networks
- Demonstrated ability to influence engineering decisions by embedding serviceability, reliability, and lifecycle considerations into product design
- Experience using data, analytics, and emerging AI/digital tools to drive decisions on parts performance and lifecycle health
- Track record of resolving complex parts availability, supply risks, and product introduction challenges in cross-functional environments
Additional Information:
- The location for this position is in Peoria, IL.
- Relocation assistance is available.
- Sponsorship is not available.
- This role may have up to 15% travel.
Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- These benefits also apply to part-time employees
Posting Dates:
June 16, 2026 - July 1, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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