About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Role Overview:
The SM, Account Executive – Key Accounts, plays a pivotal role in shaping and executing the Sellers and Enablers (S&E) strategy for Visa Malaysia. This position is responsible for building and sustaining strategic partnerships with merchants, payment facilitators, processors, and acquirers to drive sustainable revenue growth and deliver exceptional value.
As a Senior Account Executive, you will lead commercial growth initiatives, deepen client relationships, and consistently deliver on performance targets across Visa’s core and value-added services. Your contributions will be central to advancing Visa’s strategic objectives and country goals, ensuring alignment between client priorities and Visa’s business vision.
The Senior Account executive will be responsible:
- Drive the development and implementation of acceptance and merchant strategies to expand electronic payment penetration, increase Merchant Sales Volume (MSV), and grow incremental processing volume on VisaNet.
- Manage end-to-end relationships with assigned acquiring and merchant accounts, ensuring alignment between client business priorities and Visa’s strategic objectives. Oversee strategic planning and execution of initiatives to achieve Visa Malaysia’s business and revenue targets.
- Identify new opportunities and underpenetrated segments for growth, fostering collaboration to expand acceptance locations and drive both domestic and cross-border segments.
- Ensure in-market acceptance fund goals are met in a cost-effective and timely manner, maintaining a high level of client satisfaction.
- Provide insights and input to cross-functional teams regarding new and evolving products and services that may impact clients, including Visa rules, compliance, integrated billings, and transactions.
- Develop a deep understanding of local market needs, collaborating with the SMT cluster and Singapore Hub to define and execute market-specific strategies that address acceptance issues and meet client requirements in Malaysia.
- Manage contractual obligations, ensuring optimal utilization of VIK and alignment with both client and Visa business priorities.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Minimum of 12 years’ experience in financial services, payments, or enterprise sales, with a proven record of successfully managing client relationships. Demonstrated expertise in developing and executing strategic plans that drive measurable business growth. Strong track record in solution and consultative selling, with the ability to influence stakeholders and deliver tailored solutions that address client needs. Proven negotiation skills, with hands-on experience in deal structuring, deal making, and closing complex agreements. In-depth understanding of the payments ecosystem, including merchant partnerships and digital commerce. Track record of designing and implementing client-centric strategies that address both external market complexities and internal requirements. Commercial acumen, with the ability to identify opportunities and deliver value-driven solutions for clients. Exceptional communication and interpersonal skills, adept at engaging stakeholders at all organizational levels, including executives. Self-motivated and collaborative, with the ability to manage multiple priorities and drive results in dynamic environments.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.