Senior Manager, AI Communications & Innovation

Expedia Expedia · Hospitality · Seattle, WA

Senior Manager, AI Communications & Innovation at Expedia Group, responsible for leading editorial content strategy to enhance brand reputation, business priorities, and audience engagement, with a focus on discoverability and performance in AI-powered search environments.

What you'd actually do

  1. Lead Expedia Group’s editorial content strategy, building a high-impact content engine that supports brand reputation, business priorities, and audience engagement across channels.
  2. Establish and run a centralized content function that operates like a newsroom – identifying timely story opportunities, setting editorial priorities, and producing high-quality, insight-driven content at speed.
  3. Own the editorial calendar and content development pipeline, ensuring a steady drumbeat of relevant, strategic content that can be adapted across PR, executive communications, social, influencer, web, and internal storytelling needs.
  4. Develop content designed for discoverability and performance across AI-powered search environments, traditional search, and emerging platforms – applying best practices in structure, authority, relevance, and amplification.
  5. Identify opportunities to strengthen Expedia Group’s visibility and accuracy in AI-generated search results and summaries by improving content quality, coverage, clarity, and signal distribution.

Skills

Required

  • content strategy
  • editorial strategy
  • content development
  • integrated communications
  • storytelling
  • earned, owned, and shared channels
  • editorial calendar management
  • content pipeline management
  • AI-powered search environments
  • traditional search
  • emerging platforms
  • PR
  • executive communications
  • social media
  • influencer marketing
  • web content
  • internal storytelling
  • editorial frameworks
  • workflows
  • governance
  • thought leadership
  • media-ready assets
  • platform-native content
  • AI search optimization
  • content structure
  • source credibility
  • discoverability
  • data analysis
  • performance insights
  • collaboration
  • stakeholder management
  • influencing
  • ambiguity management
  • adaptability
  • innovation
  • experimentation

Nice to have

  • global consumer brand experience
  • technology company experience
  • travel brand experience
  • media organization experience
  • fast-moving corporate environment experience
  • journalism background
  • editorial operation background

What the JD emphasized

  • AI-powered search experiences
  • AI-generated search results and summaries
  • AI search optimization