Senior Manager, Automation Engineering - Drone Delivery Partner Manager

Walmart Walmart · Retail · Bentonville, AR

This role focuses on managing the operational excellence, performance, and day-to-day execution of a drone delivery service provider, ensuring adherence to Walmart's standards and supporting program goals for scaling and quality within the enterprise-embedded drone delivery strategy.

What you'd actually do

  1. Own day‑to‑day operations and performance for a drone delivery partner, ensuring adherence to Walmart SOPs, playbooks, and standards.
  2. Monitor partner KPIs (delivery success, uptime, safety, customer outcomes) and lead recurring performance reviews using standardized program dashboards and governance inputs.
  3. Support partner readiness for new site launches and market expansions, coordinating alignment with the site selection, market entry, and site launch playbooks.
  4. Collaborate closely with cross-functional teams to escalate risks, resolve operational blockers, and align partner execution to roadmaps.
  5. Communicate partner updates, risks, and dependencies across enterprise mechanisms to ensure alignment with the program’s enterprise‑embedded operating model.

Skills

Required

  • Bachelor's degree in Engineering or a related field and 4 years’ experience in Engineering, supply chain, or a related area OR 6 years’ experience in Engineering, supply chain, or a related area.
  • 2 years’ supervisory experience.
  • Experience managing a vendor or operational partner where you were accountable for performance outcomes.
  • Strong communication and relationship‑management skills, with an ability to influence without authority.
  • Proven capability in operations, logistics, transportation, or last‑mile execution.
  • Ability to interpret metrics, diagnose performance issues, and drive continuous improvement.
  • Comfort owning responsibilities in a fast‑paced, rapidly scaling environment.

Nice to have

  • Masters: Computer Engineering

What the JD emphasized

  • operational excellence
  • performance management
  • scaling
  • quality
  • readiness
  • enterprise-embedded drone delivery strategy