Senior Manager, Bilingual Senior Counsel (hybrid)

Capital One Capital One · Banking · McLean, VA +3

Senior Manager, Bilingual Senior Counsel role at Capital One supporting Card, Banking, and PPX Legal team. Focuses on reviewing marketing materials for compliance with consumer regulatory laws, including translation and use of Spanish. Advises on Americans with Disability Act (Title III) and digital accessibility standards. Requires fluency in Spanish and English, and experience in consumer regulatory laws affecting banking products.

What you'd actually do

  1. Serve as the enterprise legal subject matter expert the use of languages other than English, and the Americans with Disabilities Act (Title III) supporting relevant lines of business and related support groups (e.g., Legal, Compliance, Risk, Audit, and Quality Assurance)
  2. Support Capital One’s Global Accessibility Office as an integral member of their operational and risk management processes
  3. Provide strategic and proactive leadership on trending legal and regulatory issues affecting the supported businesses
  4. Ensure timely identification, mitigation, resolution and reporting/escalation of existing and emerging legal issues and risks
  5. Support the development, marketing, and rollout of new products, services, and other innovations impacting customers being serviced in languages other than English, and customers protected by the Americans with Disabilities Act (Title III)

Skills

Required

  • Juris Doctor from an accredited law school
  • Active member in good standing of at least one state bar
  • Fluent in both Spanish and English
  • At least 5 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel
  • Deep expertise in consumer regulatory laws and regulations affecting secured auto loans, unsecured loans, lines of credit, and other banking products and services
  • Financial services industry knowledge and expertise, including experience with business and/or consumer regulatory requirements relating to auto loans, credit cards, lines of credit, loans, and other banking products and services
  • Ability to work in a fast-paced environment with minimal supervision
  • Ability to manage a large volume of work, including complex legal issues that may arise suddenly
  • Ability to thrive in an environment primarily defined by close collaboration with the businesses and Legal and Compliance colleagues to solve complex legal issues and to develop and effectively communicate guidance and advice
  • Ability to think creatively about how to most effectively and efficiently deliver legal advice and improve current processes
  • Ability and willingness to work as a team player, with comfort interacting with associates across departments and job levels, both inside and outside the Legal department

Nice to have

  • At least 5 years of experience working with business or consumer laws within the banking and financial services industry
  • At least 3 years of experience as an attorney working on matters related to the Americans with Disabilities Act, including digital accessibility
  • At least 3 years experience providing bilingual legal support related to the banking and financial services industry
  • Knowledge of consumer and protection laws, including TILA, ECOA, UDAAP, FCRA, FDCPA, SCRA, Dodd-Frank Act, and other accompanying regulatory consumer lending regulations
  • Experience with Google Workspace

What the JD emphasized

  • Fluent in both Spanish and English
  • At least 5 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel
  • At least 3 years of experience as an attorney working on matters related to the Americans with Disabilities Act, including digital accessibility
  • At least 3 years experience providing bilingual legal support related to the banking and financial services industry