Senior Manager, Cloud Operations

Oracle Oracle · Enterprise · Austin, TX +1

Senior Manager for Oracle Cloud Infrastructure (OCI) AI Infrastructure team, focusing on building and automating data centers, hardware lifecycle management, and region integration to ensure the reliability, scalability, and performance of OCI. The role involves leading a team of Operators and Developers, providing strategic direction, and hands-on support in a distributed systems environment.

What you'd actually do

  1. lead a team of Operators and Developers, providing strategic direction and hands-on support
  2. establish, develop, and provide ongoing direction for your team
  3. collaborating with geographically distributed teams to drive organizational success
  4. comprehending complex system interactions and comfortable diving deep into any part of the stack to support your team as needed
  5. driving initiatives from concept to completion

Skills

Required

  • leadership
  • people management
  • communication skills
  • analytical abilities
  • deep understanding of large-scale distributed systems
  • distributed systems generalist
  • scripting languages such as Python and BASH
  • distributed systems fundamentals
  • networking protocols (e.g., TCP/IP, HTTP)
  • standard network architectures
  • recruiting
  • hiring
  • performance management
  • organizational and planning abilities
  • scheduling
  • resource management
  • operational experience
  • service team reporting on metrics for availability, operator/engineer performance, and ticket resolution analytics

Nice to have

  • working backward, starting from the customer
  • creating usable, useful software that solves real problems and brings delight to users
  • simplify complex technical concepts for diverse audiences
  • collaborate effectively across engineering, product, and design teams
  • comfortable with ambiguity
  • value simplicity and scalability
  • thrive in collaborative and agile environments
  • passionate about continuous learning

What the JD emphasized

  • hands-on mindset
  • hands-on support