Senior Manager, Engagement Leader

Johnson & Johnson Johnson & Johnson · Pharma · New Brunswick, NJ +2

This role is for a Senior Manager, Engagement Leader in Communications & Corporate/External Affairs, specifically Internal Communications, at Johnson & Johnson. The role focuses on advancing engagement strategies for a Technology functional area, integrating enterprise practices, and enabling business outcomes through AI-enabled, human-centered approaches. Responsibilities include leading executive communications, developing storytelling, communicating business objectives, supporting external engagements, measuring communication impact, and managing a team. The role requires experience in communications supporting executive stakeholders, strategic communications, and a data-driven mindset. Familiarity with AI/automation tools for communications and workflow is mentioned as a requirement and a preference. The role is not directly building AI models but is focused on leveraging AI tools for communication and workflow optimization within a large enterprise, with a preference for experience in a Technology or Health Care organization.

What you'd actually do

  1. Lead strategic executive communications for the functional area’s Technology Leadership Team (TLT) member (e.g. town halls, email messages, select external engagements).
  2. Develop storytelling approaches surrounding key TLT-level priorities to share within the functional area as well as across Technology.
  3. Communicate business objectives effectively across audiences in the Technology functional area and collaborate on extending messaging to business partners.
  4. Assess and selectively support high-value external engagements for Technology functional area leaders in partnership with Global Corporate Affairs.
  5. Partner with Technology Communications and other teams to ensure consistent, impactful messaging.

Skills

Required

  • Bachelor’s degree in Communications or equivalent experience.
  • 5+ years' experience in communications supporting executive level stakeholders.
  • Strong strategic communications experience, including implementing communications strategies, managing organizational communications, multi-channel storytelling, executive communications, and external communications.
  • Data-driven mindset with ability to analyze and act on metrics.
  • Understanding of technology, eagerness to embrace digital innovation, and ability to grasp complex topics.
  • Familiarity with AI/automation tools for communications and workflow
  • Experience building trusted relationships with senior leaders and business stakeholders.
  • Demonstrated success in managing multiple priorities in a fast-paced, global, matrixed organization.
  • Excellent collaboration, teamwork, and ability to lead and motivate through influence.
  • Growth mindset and adaptability to change.
  • Champion standardization and continuous improvement.
  • Model feedback-seeking and responsiveness.
  • Empower and develop team members to drive strategic initiatives.
  • Corporate Communications Management
  • Corporate Communications Strategy

Nice to have

  • Experience supporting a Technology or Health Care organization preferred.
  • Working knowledge of AI and automation tools preferred.
  • Automation
  • Generative AI

What the JD emphasized

  • AI-enabled, human-centered approaches
  • Identify and champion opportunities to leverage AI and automation
  • Familiarity with AI/automation tools for communications and workflow
  • Working knowledge of AI and automation tools preferred