Senior Manager, Loan Kit Operations

Johnson & Johnson Johnson & Johnson · Pharma · North Ryde, NSW, Australia +1

Senior Manager, Loan Kit Operations at Johnson & Johnson, responsible for leading end-to-end Loan Kit Operations across Australia and New Zealand, including warehouse performance, customer service, regulatory compliance, and operational excellence initiatives. The role involves managing inventory, cross-functional partnerships, and leading operations teams.

What you'd actually do

  1. Lead the performance of ANZ Loan Kit Operations, including national and state warehouse network execution
  2. Develop and implement the Loan Kit strategic roadmap, driving standardisation and operational efficiency
  3. Establish and monitor KPIs, targets, and performance benchmarks to improve visibility and outcomes
  4. Ensure compliance with all quality, regulatory, and EHS requirements, maintaining audit readiness across all sites
  5. Drive continuous improvement initiatives, including cost optimisation (OPEX/CAPEX) and customer service enhancements

Skills

Required

  • operations, supply chain, or distribution leadership, ideally within healthcare or medical devices
  • Strong understanding of regulatory, quality, and compliance requirements in a complex environment
  • Demonstrated ability to lead large, multi-site operational teams and drive performance outcomes
  • Experience establishing KPIs, metrics, and performance frameworks
  • Strong stakeholder engagement skills, with the ability to influence across functions and seniority levels
  • Commercial and financial acumen, including exposure to budget management and cost optimisation
  • Excellent leadership capability, with a focus on coaching, development, and building high-performing teams

Nice to have

  • Experience within orthopaedics, medical devices, or biologics environments
  • Background working with loan kit, consignment, or complex inventory models
  • Relevant qualification in health, medical science, supply chain, or a related field

What the JD emphasized

  • regulatory, quality, and compliance requirements in a complex environment