Senior Manager - Platform Engineering

Rubrik Rubrik · Enterprise · Bangalore, India · Information Technology & Services

Senior Manager, Platform Engineering for the Enterprise AI team, leading the India engineering hub. The role involves owning AI platform development, connector builds, tools rollout, and global support operations, with a focus on enabling AI agents and ensuring cross-site alignment.

What you'd actually do

  1. Build and lead the India AI engineering team — hire, mentor, and develop a team of software engineers and support specialists, establishing India as a center of excellence for AI platform engineering.
  2. Own platform engineering workstreams — drive development of AI platform components including control plane features, skills framework, web applications, versioning, and diagnostics tooling in close partnership with the US platform team.
  3. Lead connector and integration development — manage the build-out of MCP connectors and integration layers that enable AI agents to work with enterprise systems across Rubrik.
  4. Drive tools rollout and administration — own the global rollout and ongoing administration of AI tools (Glean, Claude Code, Cowork), ensuring smooth deployment, user onboarding, and operational readiness.
  5. Manage global L1/L2 support operations — establish and run support processes that provide responsive, high-quality support for AI tools and platforms across the global organization.

Skills

Required

  • 10+ years of professional software engineering experience
  • at least 3 years in an engineering management role
  • backend/platform engineering
  • distributed systems
  • API development
  • cloud-native architectures (GCP and/or AWS)
  • Hands-on experience with AI/ML systems in production
  • LLM integrations
  • agent frameworks
  • ML platform development
  • Python and/or Go
  • hire, develop, and retain top engineering talent in the India market
  • managing teams that work cross-site with US-based counterparts
  • support operations
  • building L1/L2 support processes, SLAs, escalation paths, and runbooks for internal tooling
  • Strong collaborator and communicator
  • Self-starter with high ownership

Nice to have

  • Experience building or managing MCP servers
  • AI agent ecosystems
  • developer platform teams
  • modern AI development tooling — Claude Code, GitHub Copilot, Cursor, or similar AI-powered coding agents
  • containerization and orchestration (Docker, Kubernetes)
  • CI/CD pipeline management
  • scaling an engineering team
  • enterprise tool administration
  • cybersecurity or data management enterprise software

What the JD emphasized

  • AI/ML systems in production
  • leading teams of 5+ engineers
  • Experience managing teams that work cross-site with US-based counterparts
  • Experience with support operations

Other signals

  • AI platform development
  • AI agent enablement
  • leading engineering teams