Senior Manager, Pmo & Business Intelligence

Oracle Oracle · Enterprise · Broomfield, CO +1

This role oversees Data Center Operations, managing team performance, operations metrics, and capacity analysis. It directs teams in supporting technical issues, crisis management, and root cause analysis, while standardizing processes and maintaining a knowledge base. The role also leads new region builds and expansion activities, acting as a liaison with project and engineering teams to manage timelines and capacity, and guides teams responsible for installations, repairs, inventory, and logistics, enforcing standards and implementing advanced maintenance strategies.

What you'd actually do

  1. Oversees Data Center Operations team across multiple data centers.
  2. Oversees multiple teams, integrates operations metrics into broader business line strategy.
  3. Directs multiple teams providing support for escalated complex technical issues.
  4. Oversees the management of new region builds and expansion activities, both onsite and remotely.
  5. Leads multiple teams in installations, repairs, inventory management, and logistics tasks for data centers.

Skills

Required

  • Data Center Operations management
  • Team leadership and management
  • Performance monitoring and analysis
  • Capacity planning and analysis
  • Technical issue resolution
  • Crisis management
  • Root Cause Analysis (RCA)
  • Process standardization
  • Knowledge base management
  • Project management
  • Liaison with project and engineering teams
  • Installation and maintenance oversight
  • Inventory and logistics management
  • Component replacement and upgrade standards
  • Maintenance strategy implementation
  • Data center efficiency and stability optimization
  • Cross-functional collaboration
  • Continuous improvement initiatives
  • Performance management and development