Senior Manager Pr, Industry and Customer

Workday Workday · Enterprise · Pleasanton, CA +2

This role is for a Senior PR Manager focused on industry and customer storytelling for Workday, an AI platform for managing people, money, and agents. The candidate will build and lead PR programs to showcase the impact of Workday, shape narratives around the future of work in the AI era, and build media relationships. Proficiency in using AI tools for storytelling and understanding technology to translate into PR strategies is required.

What you'd actually do

  1. Shape and run external communications that show how Workday is transforming industries in the AI era and how customers are doing meaningful, innovative work with our products.
  2. Build strong relationships with the media.
  3. Develop strategies and supporting programs that drive positive coverage highlighting Workday’s product innovation and customer impact stories.
  4. Partner with product marketing, industry marketing, and customer advocacy to develop narratives and messaging that can be applied across internal and external channels.
  5. Work closely with customer PR teams to tell clear, engaging stories about how customers use Workday and the impact it has on their business.

Skills

Required

  • public relations experience
  • enterprise software technology
  • building and scaling strategic PR programs
  • working with business, trade, IT, and industry media outlets and reporters
  • written and verbal communication skills
  • project management expertise
  • understanding technology and translate into public relations strategies, messaging, and compelling narratives
  • creating content that reaches audiences across paid, earned, and owned channels
  • work independently, prioritize multiple tasks effectively, and thrive in a fast-paced, dynamic environment
  • navigating and building strong relationships with cross-functional teams
  • Strategic thinking
  • problem solving
  • attention to detail
  • technical skills
  • analytical skills

Nice to have

  • Background in both in-house and agency
  • Established relationships with industry trade, tech, and business media
  • AI tools
  • Both agency and in-house experience are preferred

What the JD emphasized

  • demonstrated experience juggling fast-paced programs, projects, and priorities from strategic planning through tactical execution
  • proficient in the use of AI
  • demonstrated experience in building and scaling strategic PR programs aimed at targeted vertical industries
  • Strong command of AI tools and demonstrated experience in deploying them to strengthen storytelling