Senior Manager, Product Management (enterprise Website) - Capital One Software (remote)

Capital One Capital One · Banking · Richmond, VA +2 · Remote

Senior Manager, Product Management for Capital One Software's enterprise website, focusing on shaping the roadmap, prioritizing features, and owning the ROI for the website as a digital product. The role involves managing a team dedicated to continuous improvement of website performance and development of future digital experiences, aiming to champion a seamless digital experience across the entire customer lifecycle.

What you'd actually do

  1. shape the multi-year roadmap
  2. prioritizing major features based on strategic business goals
  3. owning the overall Return on Investment (ROI) for the website as a digital product
  4. champion a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through to the customer journey (advocacy)
  5. manage a team dedicated to continuous improvement of website performance, and the development and optimization of future digital experiences

Skills

Required

  • Bachelor's, Master's, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
  • At least 7 years of experience working in Product Management focused on digital products
  • At least 5 years of experience in the management or mentorship of product managers or product teams
  • At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption.

Nice to have

  • Experience leading enterprise SaaS or B2B website products at scale.
  • Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy.
  • Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo).
  • Experience with SalesTech stacks (e.g., Salesforce).
  • Familiarity with web performance, security, SEO, AI, and content governance best practices.
  • Strong grasp of demand generation funnels, lead scoring, and user behavior analytics.
  • Certification in an Agile framework (e.g. Scrum Product Owner).