Senior Manager, Product Management (enterprise Website) - Capital One Software (remote)

Capital One Capital One · Banking · Richmond, VA +3 · Remote

Senior Manager, Product Management for an enterprise website focused on B2B software solutions, driving the digital vision, roadmap, and customer journeys while ensuring adherence to security, privacy, and compliance standards in a regulated environment.

What you'd actually do

  1. Own the strategic vision and product roadmap for the enterprise website. You will align digital initiatives with overarching business goals, ensuring the website acts as a primary engine for domain authority, lead generation, and customer success.
  2. Map and build cohesive, frictionless digital customer experiences. You will integrate complex backend systems, marketing technology (MarTech), and internal processes to ensure users move seamlessly from educational discovery to product evaluation and post-purchase success.
  3. Act as the connective tissue across the Go-To-Market engine. You will foster deep alignment between Product Marketing, Marketing Operations, UX Design, Content Strategy, Engineering, MarTech, and Sales Ops to break down silos and orchestrate unified experiences and campaigns.
  4. Guide the UX/UI strategy to ensure the digital experience meets the expectations of executives and advanced technical buyers. You will enforce high standards for human-centric design, scannability, and accessibility.
  5. Design digital experiences and data-capture processes that strictly adhere to enterprise security, privacy, and compliance standards without sacrificing user utility

Skills

Required

  • Bachelor's, Master's, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
  • At least 7 years of experience working in Product Management focused on digital products
  • At least 5 years of experience in the management or mentorship of product managers or product teams
  • At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption.

Nice to have

  • Experience leading enterprise SaaS or B2B website products at scale.
  • Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy.
  • Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo).
  • Experience with SalesTech stacks (e.g., Salesforce).
  • Familiarity with web performance, security, SEO, AI, and content governance best practices.
  • Strong grasp of demand generation funnels, lead scoring, and user behavior analytics.
  • Certification in an Agile framework (e.g. Scrum Product Owner).

What the JD emphasized

  • highly regulated backend systems
  • highly regulated environment
  • enterprise security, privacy, and compliance standards