Senior Manager, Risk Advisor, Technology and Data Risk Management
Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management.
Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO.
Our business leaders must make technology decisions constantly. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.
This position – Senior Manager, Cyber Risk and Analysis – will play a key role in shaping the second line’s independent point of view on cybersecurity, reliability, and tech risk with a focus on emerging technologies and risks, and analyzing the outcomes of the first line’s analysis to enable robust challenge across assessments.
This includes leading independent risk analysis workshops, applying quantitative and qualitative risk assessment methodologies, understanding the stack of controls, identifying new approaches to reducing risk, systematically reviewing, analyzing, aggregating and comparing outputs of different assessments, and influencing 1st Line to drive definition and prioritization of high leverage risk reduction initiatives. It will be critical for this role to provide expert guidance and mentorship across TDRM, foster strong working relationships with other 1st and 2nd Line groups, and expertly navigate the Enterprise Risk Management framework.
As a member of a growing organization, you are expected to shape and further refine the risk program, and will have the opportunity to operate with both autonomy and empowerment from senior leadership. The successful candidate will be a seasoned leader with strong practical knowledge of risk frameworks and risk assessment methodologies applied to technology/cyber risk, who can think strategically and make data-driven decisions, who is intellectually curious, and who thrives driving change.
Desired Outcomes:
- Understand new guardrails and guidelines related to emerging technology and risks, and establish systems to iteratively include them in routine risk assessments.
- Review and challenge first line periodic and change-driven risk assessments, including risk sizing, control suite adequacy and mitigation plan relevance
- Prepare executive reports summarizing TDRM’s point of view on cyber and technology risks
- Research industry trends and internal data to substantiate risk management decisions and make recommendations
- Scope and facilitate cross-functional risk workshops and document the conclusions to influence 1st line’s risk framing
- Foster a collaborative relationship with stakeholders across 1st and 2nd line
- Develop and implement plans to orchestrate the operational rollout of risk methodology changes
Ideal Candidate:
- Curious about emerging risks and technologies and able to drive structure according to established frameworks
- Positively contributes to an inclusive and accountable team culture
- Critical analytical thinker, including the ability to express a point of view supported by data (with both technical and non-technical audiences)
- Excellent communication and teaching skills, proven record teaching complex concepts to large audiences. Strong influencing and persuasion skills
- Raises concerns early and knows when to escalate, including the ability to raise issues and facilitate constructive problem-solving at all levels of the organization
- Passion and expertise in technology and cybersecurity domains, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
- Ability to manage multiple parallel initiatives while maintaining superior results
- Execution oriented and a self-motivator
- Personal resilience - the ability to stay optimistic and keep people focused during crises or times of change
Basic Qualifications:
- Bachelor’s degree or military experience
- At least 6 years of experience managing, consulting, or auditing in the fields of risk management, information security or technology
- At least 5 years of experience performing or challenging risk assessments leveraging qualitative and quantitative methodologies (COSO Framework, quantitative analysis, Factor Analysis Information Risk (FAIR), Process, Risk & Control (PRC) library, Risk and Control Self Assessment (RCSA), scenario analysis, new initiative risk assessments)
- Professional security management certification (Open FAIR, Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or Certified in Risk and Information Systems Control (CRISC))
Preferred Qualifications:
- Master’s degree in Information Technology, Cybersecurity, or equivalent
- 5+ years of experience communicating and presenting data to both technical and non-technical audiences
- 5+ years of experience applying risk quantification methodologies and rolling out risk framework changes
- 4+ years of experience interacting with different stakeholders and leaders across multiple organizations
- 4+ years of experience in a second-line or oversight role at a financial institution or regulatory agency
- Experience implementing risk and controls framework for GenAI or other emerging technologies and risks.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & Analysis
New York, NY: $219,000 - $249,900 for Sr. Manager, Cyber Risk & Analysis
Plano, TX: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis
Richmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis
Riverwoods, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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